Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,698 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My grandson was delighted with the Hogwart's cushion. We got it instead of a trip to Railway Musuem which had to be cancelled due to coronavirus.”

Helpful Report

Posted 5 years ago

“Got it fairly fast with all the restrictions in place”

Helpful Report

Posted 5 years ago

“A gift for grandson, it's absolutely fantastic! The quality is great. It's a personalised towel so very easily recognised I would highly recommend buying from the company. My first order arrived on time. I have ordered more goods awaiting arrival.”

Helpful Report

Posted 5 years ago

“I had ordered a sneeze guard for my store and the goods came quickly and were packed well, I was extremely pleased with the sneeze guard”

Helpful Report

Posted 5 years ago

“Fantastic service”

Helpful Report

Posted 5 years ago

“This is the 2nd WWFC personalised towel I have purchased. The quality isn't great, they're quite thin, BUT I didn't buy them for their practicality, more for the personalisation and as a keepsake.”

Helpful Report

Posted 5 years ago

“ALL VERY GOOD, WOULD BUY AGAIN , TOP SERVICE”

Helpful Report

Posted 5 years ago

“Great product great service”

Helpful Report

Posted 5 years ago

“Very good service”

Helpful Report

Posted 5 years ago

“Ordered 2 Hampers to cheer family up when they were delivered. Excellent service, prompt delivery, Exceptional items . Very Pleased”

Helpful Report

Posted 5 years ago

“Great personalized beach towels. I bought three for my daughter's and me and we love them”

Helpful Report

Posted 5 years ago

“Brilliant will look brilliant on the wall”

Helpful Report

Posted 5 years ago

“Our postman was so thrilled with the mug!”

Helpful Report

Posted 5 years ago

“Quality of the product is not great. There are printing lines across the towel and some print missing. Wouldn’t reccommend.”

Helpful Report

Posted 5 years ago

“I don’t think much of the Quality of the material of the towel”

Helpful Report

Posted 5 years ago

“Still awaiting explanation for non delivery of item”

Helpful Report

Posted 5 years ago

Hi Thank you for your honest feedback. Can you please contact us on our email hello@customgifts.co.uk Many thanks, Tom

Posted 5 years ago

“I bought the plug hole clearing tool and boy does it work? Sure does, quickest our drains have been. Many thanks highly recommended”

Helpful Report

Posted 5 years ago

“Very pleased with everything service n the product...Thank you”

Helpful Report

Posted 5 years ago

“Unfortunately not yet received order placed on 24/4/20 will review once received”

Helpful Report

Posted 5 years ago

Hi I am sorry to hear you have not had your item yet. Please can you email hello@customgifts.co.uk and one of the team will look into here your order is. Thanks

Posted 5 years ago

“Very disappointed in the quality, the ink has run in 2 places! I have e-mailed your customer services, last week & have not received any correspondence from them either. All in all poor quality. Karen Magee”

Helpful Report

Posted 5 years ago

Hi Thank you for your honest feedback. Can you please contact us on our email hello@customgifts.co.uk Many thanks, Tom

Posted 5 years ago

Custom Gifts is rated 4.3 based on 3,698 reviews