Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,701 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,701 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with everything service n the product...Thank you”

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Posted 5 years ago

“Unfortunately not yet received order placed on 24/4/20 will review once received”

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Posted 5 years ago

Hi I am sorry to hear you have not had your item yet. Please can you email hello@customgifts.co.uk and one of the team will look into here your order is. Thanks

Posted 5 years ago

“Very disappointed in the quality, the ink has run in 2 places! I have e-mailed your customer services, last week & have not received any correspondence from them either. All in all poor quality. Karen Magee”

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Posted 5 years ago

Hi Thank you for your honest feedback. Can you please contact us on our email hello@customgifts.co.uk Many thanks, Tom

Posted 5 years ago

“was lovely, well made and good quality”

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Posted 5 years ago

“Excellent service will recommend and definitely use again thank you”

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Posted 5 years ago

“A great experience all round, we'll packaged, delivered on time and the product was exactly as described”

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Posted 5 years ago

“Ordered Aston Villa towel with sons name on. Received it and absolutely thrilled with it. Would highly recommend.”

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Posted 5 years ago

“Speedy delivery excellent quality”

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Posted 5 years ago

“Quick and efficient delivery of excellent quality flag. Excellent service. Would definitely order from this company again 👍”

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Posted 5 years ago

“My first purchase from Custom gifts went very smoothly and I’m pleased to say my 4yr old daughter adores her new customised beach towel! She’s not wanted to put it away, she’s actually gone and put it across her bed and made it look lovely! Highly recommended service and would be happy to shop again with Custom gifts. Thank you.”

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Posted 5 years ago

“Still not received item”

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Posted 5 years ago

Hi I am sorry to hear you have not had your order yet. Please can you email hello@customgifts.co.uk and one of the team can look into this for you. Thanks Stuart

Posted 5 years ago

“Fabulous item well made and very quick delivery, would highly recommend”

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Posted 5 years ago

“Goods supplied were as described and on time.”

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Posted 5 years ago

“Wonderful service, quick delivery & a very good quality flag, which is flying to thank the NHS.”

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Posted 5 years ago

“Brilliant birthday present for my 9year old he loved it”

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Posted 5 years ago

“Good web page”

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Posted 5 years ago

“Item fairly priced, well packed and arrived by return of order. Result: Happy customer-I shall use them again.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Order was dispatched and delivered quickly, really appreciate the personal note that was added on my request.”

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Posted 5 years ago

“Quality gifts and quick despatch”

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Posted 5 years ago

Custom Gifts is rated 4.3 based on 3,701 reviews