Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,698 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Great item ideal for my reception desk. Great info printed on for clients, helpful reminder to stop and think.”

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Posted 5 years ago

“Material is very cheap . Transferant plastic is very bed quality. Its bit protected but not value for money.”

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Posted 5 years ago

Hi Thanks for your honest feedback. I am really sorry that you are not happy with your order. Can you please email hello@customgifts.co.uk with some more details of your complaint. Many thanks, Tom

Posted 5 years ago

“The ordered items arrived on time and in good condition. Excellent value, excellent service, easy ordering and even the courier was polite. We will probably be using them again if we require the goods they sell”

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Posted 5 years ago

“Excellent service, quick reply to a query, will be ordering again very soon”

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Posted 5 years ago

“I purchased a Thank You NHS flag and whilst it is good quality and made in Britain I am disappointed that the colours are quite faded whereas on the website they looked very vibrant, quite difficult to read the message on it when it is quite wishy washy.”

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Posted 5 years ago

“Great service, nothing was too much trouble. Product arrived faulty but within 3 days a replacement was received in pristine condition. Thank you”

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Posted 5 years ago

“Great selection of gifts. My order had to be custom made and was Delivery exactly on time which during the current crisis was exceptional.”

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Posted 5 years ago

“Bit expensive for the actual quality of the product. Looks quite cheaply made and especially since it’s personalised. Not that happy with it.”

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Posted 5 years ago

Hi Thanks for your honest feedback. I am really sorry that you are not happy with your order. Can you please email hello@customgifts.co.uk with some more details of your complaint. Many thanks, Tom

Posted 5 years ago

“Website was easy to use. Delivery time was decent given the circumstances. Communication was good. Produce itself looks great. I'm sure my brother will love it for his birthday. Thank you.”

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Posted 5 years ago

“I ordered a Friends mug and personalised cushion for my besties birthday and she absolutely loves both of them! Very good quality and arrived very quickly!”

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Posted 5 years ago

“Great product quick delivery, possibly just a little over priced though”

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Posted 5 years ago

“Very pleased with product”

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Posted 5 years ago

“Excellent product, this was a re order. Outsourced delivery issues were promptly sorted and an alternate delivery company delivered. Would confidently recommend”

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Posted 5 years ago

“Very pleased with my order and a great service.”

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Posted 5 years ago

“I am very happy with the personalised honeymoon towels. Its a present for my daughter and son in law and I know they will love them”

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Posted 5 years ago

“Excellent product”

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Posted 5 years ago

“First class service. Arrived with incorrect name. However the service was great as they printed another and sent it next day delivery. First class”

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Posted 5 years ago

“Decent product. Got some small stains and the material seems to be a bit damaged probably because folded for too long. I'm ok overall.”

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Posted 5 years ago

“I can see my customers safely and they can’t touch me.....”

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Posted 5 years ago

“Excellent delivery time, arrived sooner than expected and excellent quality on the memory box purchased”

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Posted 5 years ago

Custom Gifts is rated 4.3 based on 3,698 reviews