Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,701 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,701 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Decent product. Got some small stains and the material seems to be a bit damaged probably because folded for too long. I'm ok overall.”

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Posted 5 years ago

“I can see my customers safely and they can’t touch me.....”

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Posted 5 years ago

“Excellent delivery time, arrived sooner than expected and excellent quality on the memory box purchased”

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Posted 5 years ago

“Quick delivery goods as described and fast response to emails. All A1”

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Posted 5 years ago

“Came exactly as the picture looks! Good quality and would highly recommend this product!”

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Posted 5 years ago

“My granddaughters were very happy with their gifts”

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Posted 5 years ago

“I didnt get my items”

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Posted 5 years ago

Hi Lisa Thanks for your honest feedback. I am sorry that we were running a little behind with orders. This is due to the social distancing measures we have had to put in place to ensure the safety of our staff. I do hope this is okay. I can now see that your item has been delivered. Are you able to update your feedback to reflect the quality of the towel that you had orderered? Many thanks, Tom

Posted 5 years ago

“Excellent gift could not be happier”

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Posted 5 years ago

“Great blanket, loved by the recipient. Thank you.”

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Posted 5 years ago

“Just what I was looking for. Delivery as quoted. Very pleased with my purchase. Would use the site again, gets my recommendation, worth having a look.”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Great service was delivered on time and my grandson was over the moon I would definitely recommend”

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Posted 5 years ago

“Very good quality at a very good price.”

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Posted 5 years ago

“Bought a personalised extendable lead for a medium sized dog which weighs 24.4kg and the lead says it will hold up to 50kg. First time I had the dog out with it like he say off arrival the lead stopped retracting and therefore is full length all of the time which makes it hard walking on roads. Therefore I couldn’t take the dog out for the next 2 days as I didn’t have any lead and was waiting for another to arrive. Not on from this website. To anyone thinking of buying anything from this website I would advise them not to as it will be a waste of money like mine. I have tried contacting them with several emails and haven’t got back to me at all.”

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Posted 5 years ago

Hi Thank you for your honest feedback. Can you please contact us on our email hello@customgifts.co.uk Many thanks, Tom

Posted 5 years ago

“Covid screens arrived promptly. Good quality for the price and easy to set up and install around my till area”

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Posted 5 years ago

“Great looking beach towel. Quick delivery”

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Posted 5 years ago

“Great service and quality products”

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Posted 5 years ago

“like the mug although it was slightly wonky!”

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Posted 5 years ago

“Custom Gifts are truly a great company that provides personalised gifts that stand out for it's high quality finish.”

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Posted 5 years ago

“Excellent, would definitely use again”

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Posted 5 years ago

Custom Gifts is rated 4.3 based on 3,701 reviews