Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,701 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,701 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“He loved it thankyou”

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Posted 6 years ago

“Great service very good communication”

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Posted 6 years ago

“Great. Full of good ideas. Something for everyone”

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Posted 6 years ago

“Great product, arrived in good time good value for money”

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Posted 6 years ago

“Haven’t received anything yet.”

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Posted 6 years ago

Hi Laura This is a review request for a Sheffield Wednesday towel. Thanks

Posted 6 years ago

“The large towel is better than I expected, the gift was well appreciated and such a great quality!”

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Posted 6 years ago

“Great just what needed for freind Christmas present”

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Posted 6 years ago

“Great quality product, delivered quickly (considering so close to Christmas) & email support was excellent. Will def use this website again, no hesitation in recommending. Anne McInnes”

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Posted 6 years ago

“Great product. Personalised arsenal towel for my son. Took a while to arrive but after emailing them was very satisfied that item would come in time for Xmas, I understand it’s a busy time.”

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Posted 6 years ago

“I did not receive my item I have tried contacting you but you didn’t reply, Please can someone ring me Caroline Flynn on 07732 352766 I ordered a large Arsenal personalised Towel with the name Flynn McLean at the beginning of December It’s a Christmas present”

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Posted 6 years ago

Hi Caroline Thanks for your honest feedback. I am really sorry you still have not recieved your item. Someone will be in touch directly to try to resolve this with you. Many thanks, Tom

Posted 6 years ago

“Worst company to deal with took my money but never sent the gift for my goddaughter. Then never got back to me when I contacted them 3 times. Do not use them”

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Posted 6 years ago

Hi Lucy Sorry to hear about this. I cannot see you making contact with us. Our offices are closed until January 2nd where i will be more than happy to look into your order. Thanks

Posted 6 years ago

“Ordered on the 5th December, item marked as made and dispatched within 5 days on the website, it’s now the 22nd and it still hasn’t been delivered. Not much I can really review.”

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Posted 6 years ago

Hi Sally Sorry to hear this and i believe the team have rearranged sending a replace with DPD for delivery tomorrow for you Thanks SM

Posted 6 years ago

“towel if for a Christmas present. my nephew will love it with his name on. good quality and came on time. would recommend this site.”

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Posted 6 years ago

“Fast service, quality appears good . I’ll probably shop here again.”

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Posted 6 years ago

“Lovely gift, fast service!”

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Posted 6 years ago

“Brilliant. This is idea is genius. Loved it”

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Posted 6 years ago

“Love it good quality fast delivery gonna make a perfect present for the hubby”

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Posted 6 years ago

“Very good product in time for Christmas! Not much information given when ordered but did get a response fairly quick when I emailed :)”

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Posted 6 years ago

“Excellent gifts”

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Posted 6 years ago

“Just what I wanted. Personalised towels. Writing very clear! Would recommend”

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Posted 6 years ago

Custom Gifts is rated 4.3 based on 3,701 reviews