Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,698 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Ordered the towel as a present for my son. It arrived quickly enough I hope he likes it. Not sure about the quality of the towelling used for the towel ( seems very light ) Only time will tell when it is washed a few times.”

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Posted 4 years ago

“Great product and excellent service”

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Posted 4 years ago

“I was a bit sceptical from ordering from here due to the trust pilot reviews but overall am very happy my item arrived before Christmas and is exactly like the picture! I really had nothing to worry about! My dads going to love this gift.”

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Posted 4 years ago

“Ordered a cushion. I knew it would take a while being this close to xmas. But was amazed how quickly it came. Absolutely beautiful. Thankyou so much ! Will definitely be ordering again soon ! :)”

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Posted 4 years ago

“Was very pleased with the service”

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Posted 4 years ago

“Ordered a personalized blanket. Not only pleased with the blanket but really pleased with the first class service I received. Thank you.”

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Posted 4 years ago

“Really satisfied with the quality of the santa sacks I ordered ,the personal naming was really good ,would definitely recommend”

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Posted 4 years ago

“Brilliant pillow and soft .A little unhappy with how it was delivered as didnt get info of when it was coming and was just dumped behind my bin for a few days as didn't know it had been delivered no one told me but other then that good guilty for money.”

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Posted 4 years ago

“product was worth the money and nice .The only problem was the delivery waiting time which puts me off from buying a last minute gift as it takes to long to arrive”

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Posted 4 years ago

“I ordered the Harry Potter cloak personalised, for my sisters for Christmas. It took longer than expected to come and didn’t really have any communication of when it was dispatched or out for delivery. I had to check myself. However, thankfully it has come for Christmas, great quality!”

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Posted 4 years ago

“Well packed and looks great. Giving as a gift and am sure it will be well received. Thank you”

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Posted 4 years ago

“Really good and will be such a great present to give to my dad. Thanks so much, great quality and very nice to look at”

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Posted 4 years ago

“Bought personalised dog bed and photo pet blanket. I am so happy with them, the quality is perfect especially the photo on the blanket 5* from me.”

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Posted 4 years ago

“Ordered 2 designs of towels personalised, don't feel as thick as expected, hopefully fluff up after washed. But very happy with how names are printed on the product. Delivery was on time as advertised on the site.”

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Posted 4 years ago

“Brilliant service any problems dealt with very quickly and professionally”

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Posted 4 years ago

“Great swift service”

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Posted 4 years ago

“Absolutely amazing products for my Blackburn Rovers mad man and lads! Personalised beach towels so now they can't argue over the towels on holiday! Great size and great quality! Definately recommend this website! Great communication throughout! And i got a free £5 gift card!! I will add a photo when i have gifted them”

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Posted 4 years ago

“Good products made as requested.”

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Posted 4 years ago

“Loved this cushion, better than I imagined. Good value for the money too.”

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Posted 4 years ago

“All good 😬”

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Posted 4 years ago

Custom Gifts is rated 4.3 based on 3,698 reviews