Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,698 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Took long time to arrive But really pleased with the towels 100%”

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Posted 4 years ago

“My daughter loves her Harry Potter personalised pillow, such good value and brilliant quality. Quick delivery too”

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Posted 4 years ago

“Great quality, arrived beautifully packaged. Best value for money personalised Christmas Sacks.”

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Posted 4 years ago

“I'll write a review when I've received it !”

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Posted 4 years ago

“Lovely, intended to be present for grandson. I'm sure he will love it.”

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Posted 4 years ago

“I purchased Happy Potter personalised bedding sets for my granddaughters. The quality is excellent & they were well packaged. I can't wait to see their joy when they open them.”

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Posted 4 years ago

“I purchased the personalised fleece Sunderland football club blanket. This was a Christmas gift for my son in law and I am sure he will love.”

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Posted 4 years ago

“Very poor quality towel. Logo is ok with wording it’s just the towel itself has major fraying around edges , very thin and extremely poor quality. Would send it back if I could unfortunately!”

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Posted 4 years ago

“Fantastic gift for a great price”

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Posted 4 years ago

“Fantastic quality at a great price Very pleased”

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Posted 4 years ago

“Great products bought the make up bag and a blanket very pleased with both 😄”

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Posted 4 years ago

“Material used put lines through the image. Many emails back and forth, they said picture quality was poor but it was done by a photographer so I know this was not the case. When I was putting my order in it looked a smppth satin type fabric this is not what I received. Various emails they offered me another with me paying a £10 fee not a chance I had paid for one cushion which I cannot give as a gift as I would have liked.”

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Posted 4 years ago

Hi Nicole I am sorry you were not happy with your order. We have offered numerous times to replace your order free of charge as a goodwill gesture. If you are not willing to take us up on this offer then there is little I can do apart from reemphasise my apologies. Please do get in touch if there is anything further we can do for you here. Many thanks, Tom

Posted 4 years ago

“Great items. Absolutely love them. Will def be ordering again. Great quality”

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Posted 4 years ago

“Not bad overall waited a bit longer than what I wanted but I guess was made from scratch Overall good”

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Posted 4 years ago

“The 2 blankets are perfect! And such good quality would recommend 100%”

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Posted 4 years ago

“Quick and efficient service”

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Posted 4 years ago

“Love the blanket great size and very precise printing”

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Posted 4 years ago

“Good quality for the price service great kept me updated regarding delivery”

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Posted 4 years ago

“Very pleased with my purchase a very good product. Thank you”

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Posted 4 years ago

“Order arrived within a week, had a tiny issue with my order but it was resolved and re sent within days, definitely would order from here again”

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Posted 4 years ago

Custom Gifts is rated 4.3 based on 3,698 reviews