Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,685 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,685 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Ordered a custom England flag for our local club games and to take to national team games it’s absolutely spot on would recommend and look forward to taking it to Germany next summer”

Custom Gifts 5 star review on 7th April 2023

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Posted 2 years ago

“Great quality for the price and good customer service.”

Custom Gifts 5 star review on 6th April 2023

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Posted 2 years ago

“This is the second towel I have ordered and it’s absolutely amazing”

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Posted 2 years ago

“Item arrived on time. It's quite a lightweight towel but that isn't necessarily a problem when trying to keep weight down on a flight, which is what this beach towel was bought for. Happy with the custom design quality”

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Posted 2 years ago

“Flag was just as ordered 👍👍 communication from Ryan was mint . All good for me . Dont hesitate to order from here”

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Posted 2 years ago

“Ordered Mothers Day gift, courier provided no update had to chase Custom twice. Finally had the gift resent after Mother’s Day but there was no apology or empathy. I did actually question at one point if they existed.”

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Posted 2 years ago

“Currently using my towel in Spain very poor quality and literally showing signs of fraying already. Not happy at all only used for 1hr around the pool”

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Posted 2 years ago

“I’m unsatisfied with my order. I had received my parcel and there’s tint on my picture making it look purple, nothing like my original photo uploaded”

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Posted 2 years ago

“So so happy with my sons personalised football flag. Amazing quality, very large and exactly what he wanted. Would recommend 100% and do doubt I’ll be ordering a second flag!”

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Posted 2 years ago

“The flag is fantastic, and will look great @ Wembley this Sunday. Thanks guys.👍🏻”

Custom Gifts 5 star review on 29th March 2023

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Posted 2 years ago

“Really good quality and came exactly as ordered.”

Custom Gifts 5 star review on 28th March 2023

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Posted 2 years ago

“High quality excellent price”

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Posted 2 years ago

“Thank you”

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Posted 2 years ago

“Created a custom flag for football and I have to say its really good quality and looks fab...thank you”

Custom Gifts 5 star review on 27th March 2023

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Posted 2 years ago

“I was so pleased with my jar of Marmite , it came fast I was so please”

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Posted 2 years ago

“Very happy with the result and quality”

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Posted 2 years ago

“Purchased a large personalised England flag for a trip to Wembley with our under 11’s Football Team. Easy to use online system to add our team name and team shield. Excellent quality, had eyelets for tying ropes on the corners to fasten which was needed. Contacted Custom Gifts because our flag was not going to arrive in time for the game but they were excellent and expedited our order and changed the delivery courier so that we got it in time for Wembley. Thank you Joe for your help, hanging our flag at Wembley was a massive highlight for our team and i would highly recommend Custom Gifts.”

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Posted 2 years ago

“The blanket is perfect and great customer service. I purchased a personalised blanket to be put in my Dad's coffin with him. I emailed and explained the circumstances and that I needed the blanket by a certain date and they was really fast at replying to me and very quick delivery. Would 100% recommend. Thank you so much!”

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Posted 2 years ago

“Loved this site too many gifts to choose from. My mum loved her personal jar of marmite x”

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Posted 2 years ago

“Wrong item sent waiting for another order to be sent”

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Posted 2 years ago

Custom Gifts is rated 4.3 based on 3,685 reviews