Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,685 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,685 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Room for improvement with customer service. Awaited 4weeks for one item to arrive failed to communicate to make aware item was out of stock so did not arrive in time for Mother's Day.”

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Posted 2 years ago

“I've received it yesterday thankyou, can it go in the dishwasher? I would hate my daughter to put it in and the pictures come off?”

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Posted 2 years ago

“The custom marmite jar is excellent. However the packaging it has come in was rather poor. (not the outer packaging that the courier sees but the decorative packaging the jar is in) its a cardboard black box with marmite on it but it was ripped in 4 places, and must have been ripped when it was placed in the courier packaging. So while it doesn't affect the product since it is all about the presentation it does lower that.”

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Posted 2 years ago

“Brilliant.. was looking for some flags that could design ourselves for club tour.. online personalisation easy to use. Arrived within 10 days and much better than thought”

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Posted 2 years ago

“Product was perfect, better than I could have hoped to be honest. My mum loved it, would definitely recommend the company”

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Posted 2 years ago

“Looks great, arrived quickly, many thanks!”

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Posted 2 years ago

“Very good service will definitely use them again”

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Posted 2 years ago

“Great service quality product thank you 👍”

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Posted 2 years ago

“Brilliant. The quality of the pictures is excellent. Very happy with our purchase.”

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Posted 2 years ago

“Just as I expected it to be , lovely”

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Posted 2 years ago

“My blanket arrived in great time it is fantastic, thank you.”

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Posted 2 years ago

“Very pleased with the item & it didn't take long to come. 😅👍”

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Posted 2 years ago

“Love my throw ,the picture on it is so clear.”

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Posted 2 years ago

“Great gift would recommend.”

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Posted 2 years ago

“Absolutely love my blanket . Brought as a mothers day present . Arrived super fast and so much better than I anticipated. Will most definitely be ordering again . Thank you for a super service . The perfect keepsake to bring a smile to anyone’s face Lesley”

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Posted 2 years ago

“Very happy with my throw”

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Posted 2 years ago

“Very good an quick p&p”

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Posted 2 years ago

“Perfect towel printing ty. Very happy customer”

Custom Gifts 5 star review on 13th March 2023

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Posted 2 years ago

“Really pleased with my order and quick delivery”

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Posted 2 years ago

“Yes delivered today, love it”

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Posted 2 years ago

Custom Gifts is rated 4.3 based on 3,685 reviews