Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,698 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“I am disappointed with the quality of the printing on them.”

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Posted 5 years ago

“Quick delivery and a good covid screen”

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Posted 5 years ago

“It was exactly what I wanted. Fair price! Fair Quality!”

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Posted 5 years ago

“Ordered a cough screen for our pharmacy. Took a little time to arrive but that's understandable right now. It arrived intact and just what I ordered. Thank you”

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Posted 5 years ago

“Lovely towels but think they will fade as first wash you could see some colour loss”

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Posted 5 years ago

“THE COVID 19 SCREEN WE BOUGHT FOR THE SHOP COUNTER IS A GREAT INEXPENSIVE WAY TO KEEP STAFF MEMBERS SAFE. MANY THANKS.”

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Posted 5 years ago

“Excellent quality and really speedy with despatch. Very happy with the items I purchased.”

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Posted 5 years ago

“I was really happy with what I ordered and it was just how i imagined it to be. Thanku.”

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Posted 5 years ago

“The colour of the towel is red but has pink tinges running through it.”

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Posted 5 years ago

“I requested for three separate chocolate gifts to to be send to three separate addresses. Two of these have arrived ok. One has not arrived. The ok ones were to a Cambridge address and to a Bedford address.These came on Good Friday and Saturday The non delivered one was to East Hadden, Northamptonshire address. Those who received them were delighted. Can you look into the non delivered order.”

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Posted 5 years ago

“Absolutely love it made a lovely gift for a Celtic fanatic great quality definitely recommend ❤️”

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Posted 5 years ago

“accountorder158941471097 Over 2 weeks, still not arrived, Want a refund!!”

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Posted 5 years ago

Hi Thank you for your honest feedback. Can you please contact us on our email hello@customgifts.co.uk Many thanks, Tom

Posted 5 years ago

“Towel was very poor quality, colours patchy and faded. Sent email to customer service - no response at all. Would not use again.”

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Posted 5 years ago

“Arrived on time and was pleased with the quality so would use again .”

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Posted 5 years ago

“Very good gift quality item”

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Posted 5 years ago

“Lovely item..arrived in great time”

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Posted 5 years ago

“FantasTic even better than I expected”

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Posted 5 years ago

“Considering the current pandemic that we are going through, customer service was exceptional.”

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Posted 5 years ago

“Bought a customisable dog lead was exactly what i ordered and came within 2 weeks :)”

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Posted 5 years ago

“I didn't get my parcel”

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Posted 5 years ago

Hi Jelena I am sorry to hear this. Please can you contact our customer service team on hello@customgifts.co.uk and they can look into this for you and make sure to track down your parcel. thanks SM

Posted 5 years ago

Custom Gifts is rated 4.3 based on 3,698 reviews