Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,701 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,701 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Unable to comment fully as goods have not arrived yet”

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Posted 6 years ago

Hi Vicky I can see that your order was delivered on 25th Sep and signed for by yourself. Would you mind updating your review to reflect the quality of the item you have recieved, as well as the general service recieved from ourselves? Many thanks, Tom

Posted 6 years ago

“I ordered a Friends personalised towel 2 weeks ago and it still has not arrived. I messaged Custom Gifts to find out what has happened to the order but still no response.”

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Posted 6 years ago

Hi John Thanks for your honest feedback. I'm really sorry that you have not recieved your item. Someone will be in touch directly to resolve your complaint with you. Many thanks, Tom

Posted 6 years ago

“Great product”

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Posted 6 years ago

“towel really good quality and arrived before it said really pleased as was a birthday present”

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Posted 6 years ago

“I ordered the Friends cushion for my niece who will be 14 on sep 26th and is Friends daft. I am really happy with the product and delivery time xx”

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Posted 6 years ago

“Lovely quality item good service”

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Posted 6 years ago

“My dad loved his new football team towel the delivery and service was brilliant thank you”

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Posted 6 years ago

“Lovely for gifts.,Arrived quickly and seem to be good quality.”

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Posted 6 years ago

“Good quality item quick delivery”

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Posted 6 years ago

“Ordered 2 personalised towels, very pleased lovely quality”

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Posted 6 years ago

“Fabulous really happy, towels are big & great quality.”

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Posted 6 years ago

“Delivery didnt take too long . Great product and personalisation looks awesome .”

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Posted 6 years ago

“Quality my bhoy loves his celtic beach towel”

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Posted 6 years ago

“Pleased with the product I ordered. Fast delivery”

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Posted 6 years ago

“I ordered two beach towels, they are of great quality and light weight perfect to take away. Dispatch was reasonable ordered on a Saturday and arrived on the Friday.”

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Posted 6 years ago

“So happy with my order thank you x”

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Posted 6 years ago

“Wrong item arrived. Rubbish quality.”

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Posted 6 years ago

Hi Beth Thanks for your honest feedback. I'm really sorry that you have recieved the wrong item. We will be in touch directly to try to resolve this with you. Many thanks, Tom

Posted 6 years ago

“The towel was amazing just what I wanted my son was well chuffed”

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Posted 6 years ago

“Received my towels they are excellent, u would definitely recommend”

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Posted 6 years ago

“Great item, ridiculous delivery prices”

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Posted 6 years ago

Custom Gifts is rated 4.3 based on 3,701 reviews