Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,698 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Good quality for each item bought, very satisfied.”

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Posted 5 years ago

“Received order, good quality & arrived on time”

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Posted 5 years ago

“Ordered a Sheffield Wednesday towel for OH to take on holiday he absolutely loved it it’s been washed a good few times and it’s not faded or anything , it’s not the thickest of towels but it serves it’s purpose, was reasonably priced and delivery was quick too sweetheart would definitely recommend 👍🏼”

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Posted 5 years ago

“Brilliant quality and very efficient delivery.... 1st class service”

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Posted 5 years ago

“Absolutely brilliant my partner loved his gift from his children”

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Posted 5 years ago

“Lovely keepsake for our lily girl”

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Posted 5 years ago

“Beautiful christening gift the parents were made up with it”

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Posted 5 years ago

“Lovely football towels that have already been to Italy and Turkey and going to Egypt for their Xmas holidays 😁”

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Posted 5 years ago

“Love it good value and great size”

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Posted 5 years ago

“Really delighted. Good quality item. Thank you”

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Posted 5 years ago

“‘‘Tis the dogs”

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Posted 5 years ago

“Bought Sheffield Wednesday shirt. Don't think it's value for the money.”

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Posted 5 years ago

Hi Frank Thank you for your honest feedback. I'm really sorry to hear that you are not satisfied with the quality of your towel. We will be in touch directly to try to resolve this with you. Many thanks, Tom

Posted 5 years ago

“Great beach towel, good quality. I had so many comments about it on holiday :-), quick easy process to order and fast delivery :-)”

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Posted 5 years ago

“Quality was good, took a while to arrive and communication was not great”

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Posted 5 years ago

“Never received my product 3 months on now never reply to my emails disgusting company”

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Posted 5 years ago

Hi Kacileigh Thanks for your honest feedback. I'm really sorry that you have not been able to get a response when you have contacted us. I can't see any record of your complaint on our system so I will contact you directly now to try to resolve this with you. Many thanks, Tom

Posted 5 years ago

“Very thin towel and purple instead of Claret.”

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Posted 5 years ago

Hi Thanks for your honest feedback. I'm really sorry you haven't been happy with the quality of the product you have recieved. As you may be aware this is an official Aston Villa product which has been approved by the club itself. As we do take this kind of thing very seriously, we will investigate directly with the club. With regards to your complaint, we will be in touch directly to update you on the progress of this investigation. Depending on the outcome we will look to compensate you. I do hope this is satisfactory. Many thanks, Tom

Posted 5 years ago

“Very happy”

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Posted 5 years ago

“Got delivered on time great on the beach”

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Posted 5 years ago

“I ordered a personalised Nottingham Forest towel for my Dad for his birthday (his request)! The service was fine - it arrived on time - but the quality of the towel was awful. So bad that we didn't end up giving it as a present as intended and it'll probably just get used for towelling down the dog...!”

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Posted 5 years ago

Hi Thanks for your honest feedback. I am really sorry you are unhappy with the product you have recieved. Someone will be in touch directly to try to resolve this with you. Many thanks, Tom

Posted 5 years ago

“Great product”

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Posted 5 years ago

Custom Gifts is rated 4.3 based on 3,698 reviews