Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,685 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,685 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Super service I ordered for the first time from customgifts.co.uk I ordered a 150cm by 100cm personalised England football flag/banner. I placed the order on the Sunday afternoon, and, after receiving a couple of order acknowledgement emails, Yodel emailed me to say the flag would be delivered on the Friday. Not bad, I thought, delivery 5 working days after I placed the order. However, the order was not delivered on the Friday, it was delivered on the Wednesday, the 3rd working day after the order was placed. The design was exactly as I had ordered (which in itself was an easy process to design the personalised flag) and the quality of both the material and colouring is excellent. Super service, great product at an unbeatable price.”

Custom Gifts 5 star review on 21st November 2024

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Posted 5 months ago

Thank you for taking the time to provide your kind review. Our small team work very hard and receiving such fantastic feedback makes it all worth while.

Posted 4 months ago

“Product was fantastic and when I put in a last Minute request they were very accommodating and got everything spot on.”

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Posted 5 months ago

Thank you for taking the time to provide your review - we are pleased we were able to assist with your design amends. Many thanks

Posted 4 months ago

“T shirt quality is really good but the name is missing”

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Posted 6 months ago

“Excellent quality. Delighted”

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Posted 6 months ago

Thank you for your kind review

Posted 4 months ago

“Great quality. Not a massive turn around. Would recommend.”

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Posted 7 months ago

Thank you for taking the time to provide your review and for the recommendation. Many thanks - Simon

Posted 4 months ago

“Excellent quality flag,would definitely recommend to a friend and Excellent delivery time.”

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Posted 7 months ago

Thank you for your kind review - this is most appreciated

Posted 4 months ago

“I am very pleased with my flag which will be soon put to good use. Well chuffed. TD 👌”

Custom Gifts 5 star review on 16th September 2024

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Posted 7 months ago

Thank you for taking the time to provide your kind review. We are please you are happy with your custom flag. Diolch

Posted 4 months ago

“Fantastic service, very impressed with the flag and delivery time.”

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Posted 7 months ago

Thank you David for taking the time to provide your kind review - this is most appreciated

Posted 4 months ago

“My son loves it”

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Posted 9 months ago

“When I made the order I was unsure on how the design was gonna come out, however I was pleasantly surprised when it arrived as It is exactly how I wanted it. Excellent job I’m very happy with it and have already recommended to a mate as he’s also looking to buy a flag. Great job guys 👍🏻”

Custom Gifts 5 star review on 25th July 2024

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Posted 9 months ago

Thank you George for taking the time to provide your review. We are pleased to learn you was happy with the service and product provided. Thank you for your order - Simon

Posted 4 months ago

“Arrived in time thankyou so much”

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Posted 9 months ago

“Item being returned poor quality would not describe as peter rabbit”

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Posted 9 months ago

“Very pleased with our flag. Exactly what we ordered and quick delivery”

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Posted 9 months ago

Thank you Ryan for your kind review - your feedback is most appreciated. BW Simon

Posted 4 months ago

“3 to 4 days its been 10 and still not here”

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Posted 1 year ago

“Finally received after 12 days. Looks really good.”

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Posted 1 year ago

“WANT TO ACTUALLY GIVE ZERO STARS! DISGUSTED Failed miserably! First Mother's Day gift never arrived! Just a refund and no explanation even after providing original images after the initial set up didn't work supposedly. Incredibly disappointed with the communication and customer service. One of the most special days for my partner and I obviously put my trust in the wrong people to deliver.”

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Posted 1 year ago

“Would've gave it 5 stars for the custom flag ordered but for the 2 feint black lines either side of one the badges on the flag Otherwise rest of the flag is excellent”

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Posted 1 year ago

“Simple design / ordering process, very quick to manufacture and speedy delivery. Top marks all round from me.”

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Posted 1 year ago

“Great item thank you! ☺️”

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Posted 1 year ago

“Brilliant service and flag was outstanding all printed excellent qauility”

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Posted 1 year ago

Custom Gifts is rated 4.3 based on 3,685 reviews