Custom Gifts Reviews

Name: Custom Gifts
Address: Pyke RoadLincoln, Pyke RoadLincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,632 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,632 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 2nd March 2024

172

Anonymous

Anonymous // 01/01/2019

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“Love the personalized photo blanket - it looks and feels amazing - it's very soft and I'm impressed with the quality (I used high resolution photos). It came within a week. Highly recommend”

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Posted 4 months ago

“Great service! Shirt came exactly how I wanted!”

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Posted 4 months ago

“What can I say, Second time I have ordered from here totally amazing, good quality fast delivery. No hesitation to use again. Thank you”

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Posted 4 months ago

“Nice quality but the text I requested on the sweatshirt I ordered had not been put on too late to reorder”

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Posted 4 months ago

“First item was faulty - music did not play. Replacement item - broken section (fence broken off and loose in box when opened)”

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Posted 4 months ago

“I ordered a personalised welsh flag, Put all the information on it, with in the parameters, the club logo 1/2vwas missing, the order had taken almost 3 week to arrive, they say 1 or 2 days delivery to mainland UK. But it had taken 6days, I have contacted customer service, if they help I will improve my rating for company”

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Posted 4 months ago

Hi Dean Thank you for your review. The point regarding 1 to 2 days is the delivery time once the order is shipped. The production time is shown on the product page. We have had a look at the phot you have sent and also the upload that you made on the website when designing your flag and they seem to match. If you contact customer service on hello@customgifts.co.uk we will try and help to resolve the issue thanks

Posted 4 months ago

“My order arrived on time and was as advertised 👍”

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Posted 4 months ago

“Absolutely over the moon with the custom made flag! Highly recommend Thank you so much”

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Posted 4 months ago

“Late and unresponsive”

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Posted 4 months ago

“Better than I expected and good value for money”

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Posted 4 months ago

“My friend will love his towel just because it’s his team and his age. Could have been a bit thicker would be my only comment but still a lovely gift”

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Posted 4 months ago

“Great flag great quality great price highly recommended”

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Posted 4 months ago

“Wonderful gift for my granddaughter, beautifully personalised and delivered quickly. I emailed customer service a couple of times and got an immediate response. Thank you for great service!”

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Posted 4 months ago

“If you have a problem they are very quick to respond and will try to solve the problem ASP”

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Posted 4 months ago

“Having received my order for a photo chopping board I was astounded to see they obviously hadn't viewed the photos before it was printed as all the heads were chopped off so absolutely no use Never order from them again their rubbish”

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Posted 5 months ago

“After more than a month, the order is not fulfilled and there is no response when I email to enquire about the progress. I hope to receive an explanation and refund soon.”

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Posted 5 months ago

“Item came after a month of ordering, chips on the wooden handle bars and then a crack in the base of the rocking horse including cracked paint. I have emailed and haven't received an email back. Ink on the personalised name has smeared all over the wood. Terrible and broken”

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Posted 5 months ago

“Rubbish. 1-2 day delivery con. Missed the event I order it for. Production time not evident. Need min 5 days to arrive. No offer of refund”

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Posted 5 months ago

“Brilliant customer service. Fast delivery”

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Posted 5 months ago

“Fantastic quality, delivered quickly. Highly recommended.”

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Posted 5 months ago

Custom Gifts is rated 4.3 based on 3,632 reviews