Cruise Direct Reviews

Name: Cruise Direct
Address: Libertas House, 39 St. Vincent Place, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 709 Reviews

95 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 709 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

08081686450

Email:

paul.whitters@barrheadtravel.co.uk

Location:

Libertas House,
39 St. Vincent Place,
Glasgow
Glasgow
G1 2ER

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Leanne is amazing, always gets the best deals and us so helpful. I have recommended her to all my friends”

Helpful Report

Posted 2 years ago

“The best customer service I’ve ever experienced. Leanne provides swift and detailed responses to all bookings and subsequent queries. I book all my cruises through her.”

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Posted 2 years ago

“Professional and efficiently on the job and coming back with the information on any brief … that’s all in customer wants and a cheery attitude too!”

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Posted 2 years ago

“Good price and good service! No more need be said”

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Posted 2 years ago

“Great service from Zoe Upto Date and very efficient”

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Posted 2 years ago

“As somebody who is new to Cruising Zoe explained very clearly all the details that had to be arranged, listened to what we wanted and came up with various options. Most satisfactory”

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Posted 2 years ago

“Customer Service Agent Carol was knowledgeable and very helpful when arranging our cruise with Fred Olsen. I would be very happy to book through her again in the future. John Kirby.”

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Posted 2 years ago

“Fantastic service really helpful”

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Posted 2 years ago

“Booked through CD for Tui cruise. Had a few questions about visa requirements for the cruise. CD were spot on at answering our concerns ...unlike Tui. Five Stars!”

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Posted 2 years ago

“very helpful and informative with a freindly yet proffesional service, while finding a great price 👍”

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Posted 2 years ago

“Leanne was super friendly and nothing was too much trouble she very quickly got information and compared cabins Nd checked flight options. First time booking with her and would definitely do so again for service and value”

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Posted 2 years ago

“Leanne has been extremely helpful securing a cruise for myself and family Thank you so much Leanne”

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Posted 3 years ago

“I have booked another cruise this year and had amazing help and customer care from Bethany McKinney who has again been terrific and found what we wanted and at a good price.”

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Posted 3 years ago

“Leanne in sales was attentive, responsive and really helped find the deals we were looking for. We could not be happier. This is our third booking and I cannot see any reason to look anywhere else.”

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Posted 3 years ago

“Perfect , professional and helpful, leane Ladley thankyou very much so looking forward to this holiday you have sorted for us”

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Posted 3 years ago

“Hi we booked our cruise package with your lovely and most helpful employee Leanne ladles . She was very thorough and went above and beyond to find us flights and accommodation to co inside with the cruise . We were very happy with the price in comparison to other cruise companies, but mainly how she responded very quickly to all our requests and calls . We’re now all 6 of us very excited and looking forward to our holiday , thanks again Leanne . 🙏🏻”

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Posted 3 years ago

“Nicki Rawlins booked our family Caribbean trip coming up this Christmas! We can't wait.. Nicki was so professional and helpful she sorted everything efficiently with minimum fuss. Thank you!”

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Posted 3 years ago

“Excellent service from Zoe, looked after us extremely well easy to deal with and all information sent without any hassle. Gave Zoe a budget and rough destination got information quickly and accurately would recommend”

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Posted 3 years ago

“What a wonderful girl Leanne is she took control of our booking and relieved us of any anxiety we may have had . She is a credit to your company, my wife and I will be booking with you again. Alan Pearson”

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Posted 3 years ago

“Nicki Rawlins was outstanding in her service of sorting out a complicated trip with family members. It was compounded by the fact I was in Australia. Her friendly, speedy and helpful manner helped to relieve me of my stress at the time, and we all ended up having a fantastic time!”

Helpful Report

Posted 3 years ago

Cruise Direct is rated 4.8 based on 709 reviews