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Cruise Direct Reviews

4.8 Rating 700 Reviews
95 %
of reviewers recommend Cruise Direct
4.8
Based on 700 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
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Phone:

08081686450

Email:

paul.whitters@barrheadtravel.co.uk

Location:

Libertas House,
39 St. Vincent Place,
Glasgow
Glasgow
G1 2ER

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Anonymous
Anonymous  // 01/01/2019
“Leanne Ladley was very helpful getting our very 1st cruise organised. Thanks Matthew Semple”
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Posted 1 year ago
“Not pushy. Patiently answered all my questions. Efficient and friendly. Price: best I could find after much searching.”
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Posted 1 year ago
“Used you for the first time and was very impressed with the service. Information was quick and very clear with no pushy sales mumbo-jumbo. Leanne was on my case and gave me exactly what I needed and was efficient, friendly and cooperative. She worked for the benefit of both her company and the customer.”
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Posted 1 year ago
“Nicki was great and answered all my questions, all the team a cruise direct have always been brilliant Tom and Marian also”
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Posted 1 year ago
“Very helpful. Friendly and obliging I would definitely recommend Cruise direct and use them again”
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Posted 1 year ago
“Cruise Direct are amazing and I highly recommend going to them for your next cruise. Leanne has booked 3 of our cruises and has been great every time. Reply times are prompt and I felt looked after from beginning to end, the end resulting in another cruise being booked with Cruise Direct of course!”
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Posted 1 year ago
“Thank you for all your help in booking our cruise from New York To Newfoundland and Nova Scotia. Special thanks to Bethany Mcinney who made the booking for us. Bethany was always helpful and approachable and gave us lots of useful information throughout the whole process. We will definitely use Cruise Direct for future cruises. Thank You Michael & Mary Day”
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Posted 1 year ago
“The service Nicki gave me was quick and helpful”
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Posted 1 year ago
“This is the first time I have used Cruise Direct and I must admit Laura Straker was amazing with me, she answer all my questions and was very very helpful, I love cruising so Cruise Direct will be my place to book moving forward. Well Done Laura Karen”
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Posted 1 year ago
“Thanks you so much Bethany .you were very helpful in every way possible.would recommend any one to book with you thanking you again for all your help . Patricia drysdale and family”
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Posted 1 year ago
“Nicki is very professional and helpful. In order to secure our booking, she tried many times and finally got us what we wanted. We are very impressed by her patience and hard work! Thank you very much Nicki! Tim”
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Posted 1 year ago
“Bethany was brilliant. Patient and professional,she explained every step of the whole process. A credit to the company.”
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Posted 1 year ago
“Leanne was very helpfull and explained everything it was a delight to book with Leanne.”
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Posted 1 year ago
“Leanne was lovely, responding really quickly to my queries without making me feeling pressured to make a quick decision”
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Posted 1 year ago
“Having just returned from my first cruise using Cruise Direct, I immediately booked my next with them. They handled everything and made the whole process and travel itself seamless. I highly recommend it. And massive thanks to Leanne, who helped with the whole process.”
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Posted 1 year ago
“From first enquiry to final itinerary Nicki provided a very efficient and what felt like personal service Lots of discussion about requirements and then careful explanation of arrangements. Very satisfied with everything especially since the final cost was well less than other quotes”
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Posted 1 year ago
“Bethany was very helpful, patient and knowledgeable and she made the whole booking process stress free for us. She provided helpful information about cabin selection, dining, parking etc and we'd be very happy to recommend Cruise Direct based on that experience.”
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Posted 1 year ago
“Nikki and James were very helpful booking a family cruise, and managed to sort out our cabins. I have booked before with Cruise Direct and always been happy and their prices are very good.”
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Posted 1 year ago
“Leanne was very efficient, arranged all our requests.”
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Posted 1 year ago
“Easy to deal with and provided all the relevant information to me to be able to formulate a decision”
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Posted 1 year ago
Cruise Direct is rated 4.8 based on 700 reviews