Cruise Direct Reviews

Name: Cruise Direct
Address: Libertas House, 39 St. Vincent Place, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 692 Reviews

95 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 692 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

08081686450

Email:

paul.whitters@barrheadtravel.co.uk

Location:

Libertas House,
39 St. Vincent Place,
Glasgow
Glasgow
G1 2ER

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once again we had excellent service from Nicki. Wouldn’t book a cruise with anybody else. Messaged her with what we wanted, instant reply and booked straight away.”

Helpful Report

Posted 4 months ago

“Very good at sorting booking with cabin required. Friendly and detailed information on booking. Will definitely use again. Particularly Nicki”

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Posted 4 months ago

“Bethany was helpful and straight to the point”

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Posted 5 months ago

“Nicki Rawlins was excellent in dealing with our booking for two cabins and patiently finding the best price. Thank you Nicki”

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Posted 5 months ago

“Nicki was extremely helpful with our booking. She even stayed longer to complete our booking even though it was her time to go home. Much appreciated!”

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Posted 5 months ago

“All the staff at what used to be the Barrow in Furness office including Bethany, Laura and Jamie are so friendly and helpful. I cannot praise them enough in the way they go above and beyond to meet all my requests. I would recommend Cruise Direct to anyone ,and I have.”

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Posted 5 months ago

“Bethany was very helpful, and knowledgeable about the cruise I booked. Delighted we’ve booked and looking forwards to our cruise. Thank you”

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Posted 5 months ago

“Great company to book a cruise through — they make the process so easy. Delighted always with the service they offer me. Friendly, knowledgeable staff who have cruised themselves so can give helpful insights. They have access to excellent discounts. Nicki has been the latest person to help me and she has been superb. Well done.”

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Posted 6 months ago

“I have now booked 3 cruises with Cruise Direct and am very pleased with the service they have provided, along with competitive pricing. Particular praise for Bethany for her helpfulness and efficiency.”

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Posted 6 months ago

“Great service and communication from Bethany in helping us book our anniversary cruise. Everything was asked for was dealt with ease. Thank you very much”

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Posted 6 months ago

“Beth and Jamie were both very very helpful and quick to respond.”

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Posted 6 months ago

“Nethany was super helpful”

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Posted 6 months ago

“Bethany has been so fast and efficient in finding the right cruise for us. Very bright and cheerful in her approach and quick to respond when I phoned back for further details. Will definitely use her for our future cruise bookings.”

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Posted 6 months ago

“All good. Bethany took the time to produce good options, and covered the various issues professionally.”

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Posted 6 months ago

“Bethany at Cruise Direct is so patient, especially with me asking lots of questions and lots of emails going back and forth. This is the 2nd time I have used Cruise Direct and would highly recommend them. Bethany, keep up the great work.😊😊😊😊😊”

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Posted 7 months ago

“Zoe was amazing at helping us to find the perfect cruise, she went above and beyond to make sure it was the best deal and holiday for us as a family of 4 and what we wanted to have. We can't wait to go and see the Northern Lights during the Easter holidays whilst relaxing on our first cruise. Thank you Zoe.”

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Posted 7 months ago

“Another cruise booked via Cruise Direct, with Zoe. We book Disney Cruise, and Zoe always goes over and above to help get our cruise booked.”

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Posted 7 months ago

“Agent was Zoe Swift, handled our request to arrange a Cruise to Spain on P&O very quickly and professionally. No complaints here, and would be happy to recommend to others.”

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Posted 7 months ago

“Bethany assisted us with the booking and was extremely helpful. She explained everything we needed to know. Thank you Bethany for making our booking so easily and efficiently.”

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Posted 7 months ago

“Been using Nicki Rawlins at Cruise Direct for several years, never any issues and gets things done just as i ask. Always a pleasure to deal with and is now my first point of contact if i am making travel plans”

Helpful Report

Posted 7 months ago

Cruise Direct is rated 4.8 based on 692 reviews