Cruise Direct Reviews

Name: Cruise Direct
Address: Libertas House, 39 St. Vincent Place, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 713 Reviews

96 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 713 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

08081686450

Email:

paul.whitters@barrheadtravel.co.uk

Location:

Libertas House,
39 St. Vincent Place,
Glasgow
Glasgow
G1 2ER

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arranged a trip yesterday with the help of Zoe Swift who was excellent, she spent a lot of time helping me refine my upcoming holiday. I would recommend her and cruise direct and will certainly be a returning customer.”

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Posted 4 months ago

“Always find Nicki Rawlins professional, prompt and polite - have used her a few times now and recommend her to others.”

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Posted 4 months ago

“positive ideas and suggestions, good price and quick , informed responses from Bethany”

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Posted 4 months ago

“Today I spoke to Marian Oliver regarding a cruise my partner & I wanted to book. She was exceptionally helpful, very knowledgeable, friendly & easy to talk to. She answered all my questions & helped me choose the best cabin for us. Our holiday is now booked. I will definitely be calling Marian the next time I’m booking a cruise.”

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Posted 4 months ago

“Zoe was extremely thorough and knowledgeable about the cruise we were interested in. Everything was done very quickly without any fuss. She answered all my questions and helped me navigate all the options and packages available.”

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Posted 5 months ago

“Extremely helpful, explained details and on board facilities and cabin location. Follow up email was almost instant with all the information as required. Thankyou”

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Posted 5 months ago

“Very helpful, knowledgeable and staff.”

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Posted 5 months ago

“Once again Jamie Harris made our booking and questions so easy & professional He deserves a pat on the back”

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Posted 5 months ago

“Very helpful customer service. Cruise/holiday was fabulous”

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Posted 5 months ago

“Excellent booking experience thanks to Bethany Mckinney. I sent 3 emails to 3 companies , Bethany was the only one that called me back, the other 2 sent emails . She was thorough and patient.”

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Posted 5 months ago

“Zoe was very helpful, kind, polite and very efficient. She made this booking so easy. Thank you”

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Posted 5 months ago

“Bethany has been great for us in booking our last 2 holidays. She is thoughtful and helpful and made the experience less stressful. Would definitly book through her again!”

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Posted 5 months ago

“I had the pleasure of dealing with a nice lady called Marian Oliver, what a gem of a lady. She helped me through all aspects of my booking answering ever question I had. I could not recommend Marian enough for sorting your Cruise out, first class service from start to finish.”

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Posted 5 months ago

“Zoe was super efficient email with information about the holiday we were looking to purchase was clear and prasise felt confident going ahead with booking the price was super competitive”

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Posted 5 months ago

“Marian contacted me to book my cruise, as per prior agreement. She was lovely to deal with, very friendly and knowledgeable.”

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Posted 5 months ago

“Excellent and prompt customer service from Nicki . Everything explained in detail”

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Posted 5 months ago

“I have just booked with Zoe who was absolutely fantastic, nothing was too much trouble and her customer service was 5☆ I will defo be booking with her again!”

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Posted 6 months ago

“As first-time cruisers, we had very little understanding of how everything worked or what we needed to consider. After numerous calls, queries, and emails, Bethany at Cruise Direct guided us all the way to the finish line and helped get our cruise booked and finalised. We did need to make some compromises to stay within budget, but Bethany provided clear guidance, managed our expectations, and supported us in making the right decisions. We’re now incredibly excited for our New Year cruise and feel confident that we’ve chosen the right ship, itinerary, and cabin location. Thank you so much for the expert advice and for guiding us through every step of the process.”

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Posted 6 months ago

“Very informative,answered all my questions,so helpful”

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Posted 6 months ago

“Top marks for Bethany in every aspect.”

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Posted 6 months ago

Cruise Direct is rated 4.8 based on 713 reviews