Cruise Direct Reviews

Name: Cruise Direct
Address: Libertas House, 39 St. Vincent Place, Glasgow, Glasgow
Rating: 4.80

4.8 Rating 602 Reviews

95 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 602 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

08081686450

Email:

paul.whitters@barrheadtravel.co.uk

Location:

Libertas House,
39 St. Vincent Place,
Glasgow
Glasgow
G1 2ER

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Zoe was incredibly helpful right from my initial vague enquiry, right through to booking. Absolute first class service, looking forward ot my first cruise and booking many more with Cruise Direct”

Helpful Report

Posted 3 months ago

“I have booked with Nicki at Cruise Direct for 12 years. To be honest I would never book with any other company. Nicki's depth of Knowledge where cruising is concerned is second to none. Always friendly and efficient and makes you feel that you are a valued customer. Prices are always competitive and I have found over the years that I got the best price available. I would thoroughly recommend Cruise Direct.”

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Posted 3 months ago

“excellent service from Nicky, our first time Crusing so helpful.”

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Posted 3 months ago

“Excellent service and very helpful. At a time when everyone is encouraged to do everything online it was a pleasure dealing with someone (Nicki) on the phone and dealing with someone who knew what they were doing/talking about.”

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Posted 3 months ago

“Nicki was extremely helpful every step of the way till I booked the cruise. She answered all my questions and helped with the booking.”

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Posted 3 months ago

“The consultants I dealt with were clear, concise, knowledgeable, helpful and friendly.”

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Posted 4 months ago

“Great friendly professional service. Competitive pricing. Efficient booking process. Pleasure to deal with and happy to recommend.”

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Posted 4 months ago

“Nicki was very helpful in booking our cruise.”

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Posted 4 months ago

“Just want to give a Big YES to Zoe for guiding me through my cruise booking In record time. All our email correspondence were delt with promptly. 100% Yes.”

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Posted 4 months ago

“I've spoken to Jamie Harris on many occasions regarding booking holidays or asking questions & l have always found him very helpful and polite A credit to your company”

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Posted 4 months ago

“Leanne went above and beyond making sure every detail was taken care of. Her friendliness, patience, understanding and customer service were absolutely top notch! 🤩”

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Posted 4 months ago

“Jamie organised everything. Transfers, extras, flights, hotels (5 Star no less) all as well as agreat price. Nothing was a problem and swiftly dealt with. They and he are the only ones I will book with in the future.”

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Posted 4 months ago

“Bethany called me back, she gave me a very good price, assured me she would book assistance at airport, and get paperwork posted to me. A very kind, helpful and understanding person.”

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Posted 4 months ago

“Excellent customer service from Bethany”

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Posted 4 months ago

“Nicki was super helpful, very knowledgeable as it was our first time booking a cruise.”

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Posted 4 months ago

“Excellent customer service. Sadly I couldn’t travel on my cruise but really happy with how Cruise Direct handled my refund. Took responsibility and removed the worry from me. Best service from any company I have dealt with. Will definitely book again”

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Posted 4 months ago

“Nicki was friendly and helpful in finding us a cruise for our honeymoon”

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Posted 4 months ago

“Excellent support from Marian and Bethany. In particular, thank you to Marian for going the extra mile to double-check the price with the Cruise company when it didn't look right, and coming back to me straight away. Very impressed.”

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Posted 4 months ago

“Thank you for your help today, i found you very easy to deal with and very helpful, i will recommend yourselves to anyone who i know is looking to book a cruise.”

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Posted 4 months ago

“Very helpfull with choosing cruise at a great price”

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Posted 5 months ago

Cruise Direct is rated 4.8 based on 602 reviews