Cruise Direct Reviews

Name: Cruise Direct
Address: Libertas House, 39 St. Vincent Place, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 713 Reviews

96 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 713 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

08081686450

Email:

paul.whitters@barrheadtravel.co.uk

Location:

Libertas House,
39 St. Vincent Place,
Glasgow
Glasgow
G1 2ER

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my second time booking with Zoe and I always find her incredibly helpful, friendly and not at all pushy. She also gets me the best deals!”

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Posted 3 months ago

“Nicki replied promptly even on a Sunday and was most helpful”

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Posted 3 months ago

“VERY happy with the service I received from NIcki Competent and friendly Also very prompt”

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Posted 3 months ago

“Bethany was great...nothing was too much trouble. Thanks again, can't wait to set sail Tony”

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Posted 3 months ago

“The advisor was extremely helpfull and took the time to answer all our questions. She didn't apply pressure to speed up the call and explained the booking and itinerary very clearly.”

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Posted 3 months ago

“Nicki was very helpful when we booked. She even remembered us from 2 years ago!”

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Posted 3 months ago

“I was so grateful to Niki for being so helpful with our booking. She gave us a great deal and we will definitely book with you again for our next cruise .”

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Posted 3 months ago

“Zoe was very pleasant and helpful with the booking of our cruise. She kindly resent emails when we had lost them on our ipad. We have booked cruises through Cruise Direct for many years and would highly recommend them to anyone.”

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Posted 3 months ago

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Posted 3 months ago

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Posted 3 months ago

“Nicki has done us a very good discount all the times we have booked cruises”

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Posted 3 months ago

“Zoe was Friendly and helpful. I was able to book the cruise and room of my choice at a cheaper price than direct with the cruise company.”

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Posted 3 months ago

“I sent an e mail and had a reply very quickly the cruise advisor Nikli was very helpful and answered all queries”

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Posted 3 months ago

“Nicki Rawlins has provided a fantastic service and has always been on hand to deal promptly with any questions and resolve any issues throughout the entire process. She has been continually available after the booking has been made until the ship has sailed providing assistance when needed. When you are in her hands, it is smooth sailing all the way.”

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Posted 3 months ago

“As always Nicki Rawlins from Cruise Direct was excellent in helping arrange our annual cruise. Travelling with a wheelchairbound person and elderly mum is a challenge to get the perfect holiday and Nicki researched our needs and got us the best cruise possible. She is helpful, flexible, attentive and patient. Really happy with the service and I'm sure we'll be booking again! Thanks Nicki.”

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Posted 3 months ago

“Nicki Rawlins at Cruise Direct is fantastic!! She is helpful, supportive, informative, patient and provides a high standard of customer service. We have gone on 3 excellent cruises with her help and are planning a 4th for next year.”

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Posted 4 months ago

“Nicki is an extremely helpful agent, thank you for your time & patience”

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Posted 4 months ago

“Zoe gave excellent service. Always willing to assist. Made the booking very simple”

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Posted 4 months ago

“Zoe was very informative, professional and patient in organising and helping us arrange our cruise. She took her time (even after her shift was over) to answer all our questions and requests patiently as ‘first time’ cruisers, we were quite anxious in booking it! We didn’t feel rushed at all 😊 She ensured we got the best out of our cruise in terms of cabins, prices, flights etc and we would definitely recommend Cruise Direct for future cruises.”

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Posted 4 months ago

“Simply could not have had a more fabulous Lady helping me choose a cruise, the obvious knowledge of a couple of decades under her belt, made me feel soooo looked after, and i haven't even gone on the cruise yet; but im looking forward to it. Do not hesitate... i can tell you, you'll get the same incredible service i got. The whole team were like sunshine everytime I called... 😂 the patience she had was eternal 🤣, and her considering what the other people travelling wanted, and coming up with The Cruise for us all was amazing. A big ❤️ Thank you !”

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Posted 4 months ago

Cruise Direct is rated 4.8 based on 713 reviews