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Cruise118.com Reviews

4.8 Rating 15,656 Reviews
96 %
of reviewers recommend Cruise118.com
4.8
Based on 15,656 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Cruise118.com Reviews

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Cruise118.com 5 star review on 15th April 2023
Craig Hart
Cruise118.com 5 star review on 1st April 2023
Terry Glover
Cruise118.com 5 star review on 27th March 2023
Ian Greenwood
Cruise118.com 5 star review on 6th March 2023
Rodolfo Quiambao
Cruise118.com 5 star review on 27th February 2023
Mark Cartlidge
Cruise118.com 5 star review on 27th January 2023
Michael Hadjifillipou
Cruise118.com 5 star review on 25th January 2023
Bridget Barnes
29
Anonymous
Anonymous  // 01/01/2019
The cruise concierge was very helpful, friendly and had a good sense of humour.
Helpful Report
Posted 4 years ago
Agents very helpful and pleasant. Hopefully your service will continue with the same standard
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Posted 4 years ago
After booking in correct days phoned following morning and got changed immediately
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Posted 4 years ago
great service from Stacey in getting a quote and booking this cruise.
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Posted 4 years ago
Thank you for amending our booking after Covid affected our saling date. Rebecca R you're a star!
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Posted 4 years ago
Great customer service from Hannah. Thanks for letting me know the options for us.
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Posted 4 years ago
Everything has been very good so far.
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Posted 4 years ago
Lorraine Smith was very Helpful & very Good at her job Helping us with all Details of Booking our Cruise
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Posted 4 years ago
This was the first time I have used Cruise 118. I spoke with Shelley on the web chat to start with then by email and phone. The service was very good and Shelley was very helpful with the information I requested for the cruise that I booked to Japan and cruising the Southern Islands with a stay at the end. I would definitely use Cruise 118 again.
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Posted 4 years ago
Very easy to understand the booking form and was no hassle
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Posted 4 years ago
Having been told my a very pleasant gentleman (who was working from home) that a member of the team would call me back (Sunday) after giving my details of the cruise I wanted to book NO ONE rang back on the Sunday I had to ring you back the following day to finalise the booking on Monday a very pleasant Lorraine finalised everything I could of easily have gone to other cruise company’s and booked. It’s obvious your running with limited staff as you say you are experiencing high volume of traffic. Let’s just see if your bothered by just receiving an acknowledgement to my reply or a simple apology to a LOYAL customer, let’s see.. Keith Stalker
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Posted 4 years ago
Great service. friendly, helpful and efficient. I will definitely be using them again.
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Posted 4 years ago
They help me fill out all my paperwork and they were very helpful stress free 👍
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Posted 4 years ago
We decided to change our ship accomodation which proved not to be a straight forward procedure but thanks to Sarah it was completed in a prompt and timely manner. Sarah was extrermely courteous and professional which made the experience leaving me feel like a valued customer.
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Posted 4 years ago
Shelley was excellent from start to finish. I was so impressed that we got to discussing our 2022 Cruise which she is now looking at sorting out for us.
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Posted 4 years ago
Phillip Davies was excellent! His service and dedication to fulfilling our booking was superb !
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Posted 4 years ago
Great service from Emma
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Posted 4 years ago
Great friendly service, and very helpful
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Posted 4 years ago
Stacey Green the travel rep who helped us book our cruise was fantastic, helpful and informative, nothing was too much trouble. She came back to us with information just as she said she would and basically the whole process of finding the right cruise was so easy.
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Posted 4 years ago
Excellent knowledge and very good experience when booking.Paula was so helpful and friendly.
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Posted 4 years ago
Cruise118.com is rated 4.8 based on 15,656 reviews