Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.75

4.8 Rating 6,614 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,614 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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Craft Gin Club 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought this for our son-in-law and daughter as part of their Christmas present: they are both discerning gin lovers and this seemed the ideal way to let them experience some different brands and flavours. I really like the outer packaging of the boxes, but slightly disappointed with the 'drawers' , which are a bit flimsy. Overall, though it is a great gift which I hope will enthuse, educate and provide enjoyment!”

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Posted 3 months ago

“great gin great prices great service”

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Posted 3 months ago

“We have been customers of the Gin Club since just after its inception. Realy enjoyed the Gin and the service.”

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Posted 3 months ago

“Very Good!”

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Posted 3 months ago

“Excellent service and everything you need as a gin lover or tryer of other spirits like a little rum. Also has groups you can join to learn from other enthusiastic people who love gin and rum. All in all Craft Gin Club is an excellent company. I would recommend to friends and family who love a little tipple for medicinal purposes or just to enjoy a little favourite drink. Their customer service is also poor joy to deal with if you have any problems or issues. They will get everything sorted out with out hesitation or hassle. Couldn't recommend Craft Gin Club enough.”

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Posted 3 months ago

“The variety of gin and mixers were lovely. They came in a lovely box with some nice little extras”

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Posted 3 months ago

“Yes really satisfied with this months gin really look in forward to making a nice drink thankyou”

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Posted 4 months ago

“It’s very good quality and a lovely treat with all the extras in the box it’s a little surprise each month very enjoyable”

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Posted 4 months ago

“Love getting the box. I keep thinking of cancelling as cant really afford. This months treats were made for us. Its our treat to open together.”

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Posted 4 months ago

“Excellent products, beautifully packaged and a very fair price.”

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Posted 4 months ago

“Very good value for money. Was extremely pleased with the products and treats”

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Posted 4 months ago

“Keep up the good work Keep doing what you do best. Lovely gins also gr8 rum too.”

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Posted 4 months ago

“A lovely company to deal with.”

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Posted 4 months ago

“Really enjoyed last months Rum , cocktail was one of my favourits.”

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Posted 4 months ago

“Fantastic advent calendar!”

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Posted 4 months ago

“my husband loves his gin and this is perfect”

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Posted 4 months ago

“Very good service , there was a hickup with my order but it was ver swiftly sorted out , Fast respons to my emails and all very friendly , will be using the club again”

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Posted 4 months ago

“The cocktails are lovely and a really nice drink”

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Posted 4 months ago

“Great selection of products each month”

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Posted 5 months ago

Hi Sheldon. We're so happy to hear that you've been enjoying your boxes and we hope that you're as excited as we are for you to receive your next box! Kind Regards, Chaney Customer Service Team Member

Posted 5 months ago

“As much as I love the rum, it isn't what I was told”

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Posted 5 months ago

Hi Mark. We're sorry to hear about your disappointment regarding the contents of your box. Whilst we are glad you enjoyed the Rum you got to try we understand that it can be a bit misleading if you receive an alternative Rum than what you believed you were going to receive. If you could please message us at members@craftginclub.co.uk we would be more than happy to explain what has happened here and hopefully resolve your confusion. Kind regards, Chaney Customer Service Team Member

Posted 5 months ago

Craft Gin Club is rated 4.8 based on 6,614 reviews