Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.76

4.8 Rating 6,546 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,546 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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Craft Gin Club 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I tried the Rum Club for the first time and as with the Gin Club it’s excellent. So exciting opening the box to find out what’s inside. Everything is great quality”

Helpful Report

Posted 4 months ago

Hi Lynn, we're so glad to hear that you enjoyed the Rum Club! Whilst it hasn't been ongoing as long as the Gin Club, we're happy to hear that we've been able to provide an experience that matches the quality. Touch wood our next box is just as exciting to open! Kind regards, Chaney Customer Service Team Member

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 4 months ago

Hi Lorraine. Amazing! We're glad to hear that our service has been exceptional, we'll be sure to let the appropriate teams know so that we can maintain this level of service and continue making sure that we are always putting our members first. Kind regards, Chaney Customer Service Team Member

Posted 1 month ago

“My 'box of delights' arrived last weekend. We unpacked the box with 'Oooohs! and Ahhhhs' for every item. In the evening we had a Cosmopolitan cocktail and curry crisps, and followed that wiith the very tasty 'Gin of the Month'. I really look forward to the box landing, carefully, on my doorstep. Wish I could afford it every month instead of every two months.”

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Posted 4 months ago

Hi Ros, we're happy to hear that you had such a wonderful time opening your box! We're always hoping to inspire those feelings of excitement when opening the box so we're glad to hear that this month was a success. Fingers crossed we can keep surprising and delighting you! Kind regards, Chaney Customer Service Team Member

Posted 1 month ago

“The gins and tonics are amazing and the office staff (who have to deal with daft people like me!) are truly wonderful!!”

Helpful Report

Posted 4 months ago

Hi Ali. We're glad to hear that you've been enjoying the gins and tonics, hopefully you enjoy your next box just as much as you have your most recent ones! And trust me, our office staff can be just as daft as anyone else talking from experience. Kind regards, Chaney Customer Service Team Member

Posted 1 month ago

“Great as a gift or just a treat for yourself !! I love waiting for mine to come every few weeks. Lovely snacks and a superb gin with fab mixers. The magazine is filled with of information and interesting to read.”

Helpful Report

Posted 4 months ago

Hi Denise. Amazing! We're happy to hear that both you and whoever you've been gifting the boxes to have been enjoying them so much. Let's hope we can keep up this winning streak with your next boxes and keep providing you with a fun and exciting experience every month. Kind regards, Chaney Customer Service Team Member

Posted 1 month ago

“I always love receiving my gin of the month box, the gin, mixers and snacks are always excellent and a great way to try new things.”

Helpful Report

Posted 4 months ago

Hi, thank you so much for the wonderful feedback! We're always grateful to hear that we've been hitting the mark with our boxes and hope you are enjoying getting a chance to try all the new Gins, snacks and drinks that we have been sending in our boxes. Kind regards, Chaney Customer Service Team Member

Posted 1 month ago

“Bubble happily enjoying.”

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Posted 5 months ago

Hi, we're glad to hear that you've been enjoying being a member! Touch wood we can keep bringing you new and delicious drinks every month. Kind regards, Chaney Customer Service Team Member

Posted 1 month ago

“A very enjoyable drink”

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Posted 7 months ago

Hello, we're glad we were able to provide a delicious drink for you to try! Hopefully, we're able to continue do so. Kind regards, Chaney Customer Service Team Member

Posted 1 month ago

“I love the craft gin club I so look forwards to my box every month.Everything in the box is lovely. It's like christmas.”

Helpful Report

Posted 8 months ago

Hi Wendy. Wow! We must really be hitting it out of the park if we're consistently reaching Christmas levels with our boxes. Thank you so much for the wonderful feedback, I hope you're just as excited for your next box because I can guarantee that we will continue to surprise and delight you. Kind regards, Chaney Customer Service Team Member

Posted 1 month ago

“Have been using the craft gin club for 2 years and always had excellent service and of course gin. Sadly the delivery service by EVRI today was poor and unprofessional, the courier left the parcel by my front door making no attempt to ring the doorbell bell, we were in at the time. This was captured on our ring doorbell”

Helpful Report

Posted 9 months ago

Hi Patrick, we're sorry to hear about the hassle you have had with your delivery experience. Whilst we have swapped to Evri for a lot of our deliveries to provide a more suitable and comprehensive delivery service we understand that they might not always hit the mark. If you could please email us at members@craftginclub.co.uk we will see what we can do to help you regarding your delivery issues. Kind regards, Chaney Customer Service Team Member

Posted 1 month ago

“The gin you get is fantastic, as are the mixers the only thing that lets it down is the snacks. there is never enough to share.”

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Posted 10 months ago

“Just bought spiced rum at Winchester Xmas fair for the first time and I think it is brilliant gone off dark rum very light and refreshing”

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Posted 11 months ago

“I have been with Craft Gin Club for almost 4 plus years. I can honestly say I have always been able to email or pause my box without any problems, they have dealt with any issues I may of had.”

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Posted 1 year ago

“I’m happy to great gin club.”

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Posted 1 year ago

“I received my taster box, and as it was Friday and all my jobs were done, i started a rather early party in my kitchen, of course the gin was two miniatures which were expected so i had i Brazilian breezer … Lovely ...and a G&T with the garnish which i tried to eat, Please don't eat the garnish! i do not think it is edible? The snacks were nice to have on hand too.”

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Posted 1 year ago

Hi Sharon, We're so glad that we could contribute to your party, so sounds like an amazing way to celebrate especially with the Brazilian Brezzer. We hope you enjoy your next box! Kind Regards, Yasmine Customer Service Team Leader

Posted 1 year ago

“I am always excited before opening my box and it did not disappoint”

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Posted 1 year ago

Hi Mary, We're so happy to hear this - We really hope you continue to enjoy your box! Kind Regards, Yasmine Customer Service Team Leader

Posted 1 year ago

“Perfect company to purchase my monthly Gin, always delivered on time and each box is a surprise to open.”

Helpful Report

Posted 1 year ago

Hello! We're so glad to hear that you're enjoying being a member. We can't wait for you to receive your next box! Kind Regards, Yasmine Customer Service Team Leader

Posted 1 year ago

“I always look forward to my Gin box anticipating the surprises, the delivery is always punctual, with a message to say that it’s on its way!! A kind of Santa every 3 months !!!”

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Posted 1 year ago

“I absolutely love my Gin Boxes. It is a real treat to look forward to. Even the Postman is excited and as thrilled as me!”

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Posted 1 year ago

“Perfectly and carefully crafted cocktails and snacks. The gins are stunning in taste and design too!”

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Posted 1 year ago

Craft Gin Club is rated 4.8 based on 6,546 reviews