Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.75

4.8 Rating 6,598 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,598 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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Craft Gin Club 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a fantastic idea from the Craft Gin Club. Every box is a delight!”

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Posted 5 years ago

“Love seeing what we get! Great value for money”

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Posted 5 years ago

“Great gin club. Always lovely gin and great treats”

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Posted 5 years ago

“Can’t wait for my delivery every month, full of surprises, tips and step by step instructions to make the perfect gun cocktail. Just received my December box - Happy Days!”

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Posted 5 years ago

“Placed and order a month ago for a gin advent calendar to be told it’s been lost by Royal Mail, the issue isn’t Royal Mail it’s with you, no options, poor comms, easy to blame someone else, only now being told I can make a claim. Poor customer service take your business elsewhere.”

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Posted 5 years ago

“Easy to sign up, great communication, received quickly and the packaging was amazing. The contents are well worth the money! Cant wait fir my next box”

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Posted 5 years ago

“I made an order on 16th November for an advent calendar. It’s not only not here but I’ve had absolutely no communication to say why it’s not here or any sort of apology. I have received emails from them trying to sell me things though! Sort out your priorities, Craft Gin Club.”

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Posted 5 years ago

“Customer service is appalling, very little response to a failed delivery for an order which has been paid for on November 18th and is still not received. All I am told is the problem is with Royal Mail, which isn't the case, the problem is with the Craft Gin club for failure to supply. I am so disappointed with the company, not what I expected at all, my expectation is now zero”

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Posted 5 years ago

“It was a gift for my mum, it arrived on time we'll packaged and had a lovely variety of contents”

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Posted 5 years ago

“First box was great ,bring on the next 😍”

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Posted 5 years ago

“Gin is amazing”

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Posted 5 years ago

“Failed on delivery twice and all they offered was a few points as an apology Also magazine was missing on 2 occasions”

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Posted 5 years ago

“My first box arrived and it was fab, loved the Gin & snacks too, had set up to the quarterly but might have to changed it!! Thank you Craft Gin Club 😊”

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Posted 5 years ago

“My Gin box was a Birthday gift from my sister....best gift ever! Loved it, thank you so much!”

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Posted 5 years ago

“A lovely 1st delivery of drinks and treats and the recipes in the magazine was so helpful”

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Posted 5 years ago

“Really good value, arrived on time and full of wonderful things”

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Posted 5 years ago

“It was great enjoyed it all”

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Posted 5 years ago

“My Box arrived, very pleased with all the extras, but I hated the Gin!! very strange taste and left a taste in the mouth afterwards. Not to our liking at all!! Such a shame!!”

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Posted 5 years ago

“My first box arrived and It was great! The gin has a lovely taste and went down well with the mixers, using the recipes that had been recommended in the magazine that came with it. Definitely worth the price and I can't wait for my next box to arrive!”

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Posted 5 years ago

“I loved the gin and all the mixers. The snacks too were well thought out. The magazine has some great cocktail ideas to try. Can't wait for the next one.😋”

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Posted 5 years ago

Craft Gin Club is rated 4.8 based on 6,598 reviews