Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.74

4.7 Rating 6,661 Reviews

94 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.7

Based on 6,661 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

Write Your review

Tell us how Craft Gin Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Craft Gin Club 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was really pleasantly surprised, the gin tasted lovely as did the other accompaniments. The magazine was really interesting too as it told you the provenance of the gin and how to make tasty cocktails.”

Helpful Report

Posted 3 years ago

“Fabulous cocktails”

Helpful Report

Posted 3 years ago

“I thoroughly enjoyed what I was able to eat - the quality and taste was excellent. However there were a couple of things I wasn't able to eat due to dietary issues so I felt I lost out a little on the overall cost savings. Would definitely remain as a customer though.”

Helpful Report

Posted 3 years ago

“Just the chance to try something new each time and I look forward to trying new snacks”

Helpful Report

Posted 3 years ago

“Loved my first box and have since change subscription to monthly. Super excited to see what’s in my next months box, counting down the days 😊”

Helpful Report

Posted 3 years ago

“The experience of opening the case to see the treats contained is exciting and very well packaged.”

Helpful Report

Posted 3 years ago

“Absolutely love getting my surprise every month. Ive never been disappointed”

Helpful Report

Posted 3 years ago

“My first box. Amazing gin and cocktail recipes. A new adventure and fun trying new drinks and loving them. Excellent value for the money and snacks are different from the norm.”

Helpful Report

Posted 3 years ago

“Had mango ice cubes in freezer. Used these instead of the lime and peppercorn for the perfect Tosh G&T, for a wee change.”

Helpful Report

Posted 3 years ago

“I joined the Craft Gin club for my partner's birthday but also for me to enjoy! Haha. We both loved the Tosh Gin and were so impressed with the over all package and prompt delivery! We signed up for every other month but now I am worrying about what we will miss out on in the month we skip!?”

Helpful Report

Posted 3 years ago

“I have been a Craft Gin member since December 2020 and I do need to preface my review by saying that the boxes I have received have been enjoyable - especially the Christmas ones. However, the customer service experience and TOTAL lack of communication with customers have left a very sour taste. I saw on my bank statement yesterday that I had been charged for a box, that I had not been reminded was arriving at all. I have since moved house as well, meaning that the box will be delivered to an address I no longer live at - simply because there are no reminder emails in place. For every other subscription I have, there is a reminder email that the payment is coming up, except for this one. I contacted customer service who simply said that the box will be refused at my old address (there is no way they know this) and returned to the sender and then they can resend it out. This simply is not good enough. I have been charged £40 for a box I may not even ever receive, and was not given any reminders via email or text that the subscription cutoff date was coming. I have canceled my subscription and will not be returning as a member - incredibly disappointed in the customer service and experience.”

Helpful Report

Posted 3 years ago

Hi there I'm so disappointed to learn about your experience with us, that is not at all how we wish for our members to be treated! I've dropped you an email that hopefully solves the problem, but do let me know if you need anything else, I'm keen for you to have the best outcome of this sad situation. Hope to speak to you soon, have a lovely day in the meantime. Kind regards Trine Head of Customer Service

Posted 3 years ago

“Was very impressed by my first box. Surprised at how well everything was packed, the different types of goodies and gin was fabulous. You get a lot for what you receive. Looking forward to the next box.”

Helpful Report

Posted 3 years ago

“Very good value and really nice gin”

Helpful Report

Posted 3 years ago

“Was so impressed very good value for what we paid also delicious recipes”

Helpful Report

Posted 3 years ago

“A really lovely box of delights”

Helpful Report

Posted 3 years ago

“Such amazing value. Unusual gin, very citrusy, loved it. The tonics, syrups, and all the extra goodies made this a wonderful box full of surprises. Really looking forward to my next box now!”

Helpful Report

Posted 3 years ago

“Exciting opening box! Love, love love the gin, mixers and snacks! Roll on June!”

Helpful Report

Posted 3 years ago

“Loved the surprise of opening the box and inspecting the contents. Loved the magazine just as much with the story behind the gin and all the ideas for make the cocktail and a good g&t.”

Helpful Report

Posted 3 years ago

“Impressed with all the lovely goodies”

Helpful Report

Posted 3 years ago

“Love it. Loved everything about it.”

Helpful Report

Posted 3 years ago

Craft Gin Club is rated 4.7 based on 6,661 reviews