Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.75

4.8 Rating 6,598 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,598 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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Craft Gin Club 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really look forward to opening my Gin Club box to see what lovely gin awaits - and of course to check out the snacks and mixers that are included. I'm also saving the gin bottles and filling them with fairy lights ready for the warmer months when we can sit around the fire ball, sipping our G&Ts and and enjoying the evening air - what could be better?”

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Posted 4 years ago

“Beautiful products that make you smile”

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Posted 4 years ago

“Great gin, great service”

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Posted 4 years ago

“Always receive nice gins that I wouldn’t otherwise try and the snacks and mixers make the box great value for money.”

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Posted 4 years ago

“not only do these guy deliver my favourite tipple every month but they have an amazing Customer Support team as well. The boxes themselves are great value , Ive only ever had one gin I didn't like and the magazine give you a sense of being part of a community of gin lovers.”

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Posted 4 years ago

“Great value for money, I’ve recommended this to anyone who will listen. Gin, mixers and snacks; who could ask for more”

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Posted 4 years ago

“Great customer service. Price is reasonable. I look forward to my box every month. Its a present to myself as I never know what I'm going to find inside!”

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Posted 4 years ago

“The team are so helpful and friendly. I would never have heard of (let alone bought) most of the gins in my collection without you guys. Even my non gin drinking husband had to agree that gin comes in so many flavours! Well done and thank you for all your hard work.”

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Posted 4 years ago

“I’ve loved getting the gin boxes on a regular basis. It’s helped me get through lockdown!”

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Posted 4 years ago

“Great service, great gins and some surprising mixers and snacks that would never had been my choice if left to my own devices.”

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Posted 4 years ago

“Love the boxes but my last box didn’t have the magazine in”

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Posted 4 years ago

“Love the craft gin club, we have been using for a few months now and every gin has been amazing, love the guessing what i might be like and all the extras too.”

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Posted 4 years ago

“I bought a box for my partner for his birthday a few years ago and he loved it so much we continued to get it every month. Fantastic price for everything you get with quick delivery.”

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Posted 4 years ago

“Makes my month when my amazing Gin box turns up. This was the best Christmas present ever. Always turns up well packed, and has some lovely added extras x”

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Posted 4 years ago

“Craft Gin Club was a gift from friends for my husband and I as a birthday gift. We love the all the gins , mixers and snacks that we have received.”

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Posted 4 years ago

“Loved my first box”

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Posted 4 years ago

“Love the gin packs make beautiful gifts as well!”

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Posted 4 years ago

“Terrible customer service, skating very thin to violating consumer rights, no phone number, no real address, a shady business all round.”

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Posted 4 years ago

Thank you for your review Tom, and for your honest feedback. I've looked into this for you and can see that your issue was handled immediately by a member of our team and within a few hours of you emailing in. If you feel this is insufficient, I can only apologise, and hope we offer a smoother service in the future in order to turn your one star expectations of us into five star!

Posted 4 years ago

“This is amazing and well worth the money”

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Posted 4 years ago

“The gift that keeps giving. Scrumptious gins, great mixers & interesting magazines - what more could you want 😉👍”

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Posted 4 years ago

Craft Gin Club is rated 4.8 based on 6,598 reviews