Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.75

4.8 Rating 6,610 Reviews

94 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,610 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

Write Your review

Tell us how Craft Gin Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Craft Gin Club 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First drlivery and was impressed by the contents. The magazine was interesting and enjoyed knowing there was a theme to the box.”

Helpful Report

Posted 2 years ago

“Great gin, great selection of snacks, mixers and other goodies. Excellent find so far.”

Helpful Report

Posted 2 years ago

“Quick delivery, all wrapped securely, good value for money, even after first order offer.”

Helpful Report

Posted 2 years ago

“Fantastic”

Helpful Report

Posted 2 years ago

“Perfect 😁”

Helpful Report

Posted 2 years ago

“Nice selection of items...a few odd itens”

Helpful Report

Posted 2 years ago

“Included a few low cal drinks. Being type 1 diabetic that is what I can drink”

Helpful Report

Posted 2 years ago

“I have been a member for a couple of years, the boxes are always of great quality. I am however disappointed about the rewards system as you used to be able to collect them up and put them towards a box at no extra cost. It appears that now you have to put extra money in.”

Helpful Report

Posted 2 years ago

“Great service. Loved the Gin, snacks not so much.”

Helpful Report

Posted 2 years ago

“Great box first one was surprised what you get in it well happy”

Helpful Report

Posted 2 years ago

“Love it love it,no more words needed!!”

Helpful Report

Posted 2 years ago

“The magazine explaining the featured gin, cocktail recipes and added accessories were great for really exploring the gin in some many different and fun ways. A lovely gin too”

Helpful Report

Posted 2 years ago

“I really loved my first gin box. Packaged well, it surprised me how much you received. The Modern Love Gin is so smooth, even over ice. I love the cocktail ideas, I didn't take any pictures because I was so excited to try them 😃. The only thing I didn't try was the cheese snacks, my husband did and said they were lovely. Thank you Craft gin club. I can not wait for my next box 👍”

Helpful Report

Posted 2 years ago

“Far exceeded my expectations. Not tried the gin yet as went straight on holiday after my box arrived. Lots of goodies to eat though that I took to snack on the plane. Looking forward to my next one.”

Helpful Report

Posted 2 years ago

“Great box full of great booze”

Helpful Report

Posted 2 years ago

“Very happy indeed with my first box, all the lovely goodies 😀”

Helpful Report

Posted 2 years ago

“Loved it ☺️”

Helpful Report

Posted 2 years ago

“Great Gin and the box contained lots of mixers and snacks will definately be buying more”

Helpful Report

Posted 2 years ago

“I loved my first gin box, the gin was delish. Ive never enjoyed tonic with my gin or used the dried fruit etc as i wasnt sure how to match them. I really enjoyed the perfect serve. I ordered the boost box as well and im so glad I did, it was excellent value for money and the snacks went down a treat ❤️ I had opted for bi monthly subscription but il probably change to monthly with the booster as well as I found it great value”

Helpful Report

Posted 2 years ago

“Still awaiting a full refund, for a gin package that I didn't want. YOU WERE TOLD !!! Before it even left your warehouse I didn't want it. You still took my money. I want a FULL REFUND !!!!! YOUR PACKAGE WAS RETURNED 2 WEEKS AGO. AND STILL NO REFUND Avoid this company at all costs”

Helpful Report

Posted 2 years ago

Hi Alistair. I'm so sorry to hear this! Once the box has been refused/returned, we ask that you confirm so we can refund you straight away. When we don't get the confirmation from you, it can take a little longer to process, as we're waiting for our warehouse to confirm. Apologies if this was missed. I've emailed you directly to confirm the refund. Kind regards Trine Head of Customer Service

Posted 2 years ago

Craft Gin Club is rated 4.8 based on 6,610 reviews