Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.75

4.8 Rating 6,639 Reviews

94 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,639 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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Craft Gin Club 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the Christmas gin, but had an allergic reaction unfortunately not able to drink anymore. Must have been the botanicals that were added.”

Helpful Report

Posted 6 years ago

Hey there, Thanks for taking the time to write this review. I'm delighted to hear you loved the December gin but it's very unfortunate that you were unable to enjoy it. Hopefully our next gin suits you better! :-) Alba

Posted 6 years ago

“If i could give 0 stars i would . I asked to pause till march !! But yet they STOLE £40 off me middle of Dec ! . I dont know about anyone else but £40 in December is alot of money. I asjed in November to pause till march as im away . But no they are still taking money !!!! I will tell my bank so they can block it . ...buy your gin in the supermarket is the best way . Companies like this just rip off the consumer. ...... so angry”

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Posted 6 years ago

Hi Joe, Thanks for getting in touch. As mentioned via email, I apologise for the unexpected charge. Your membership is recurring until you cancel it - not to worry, as confirmed, this has been cancelled now. Trine

Posted 6 years ago

“My first box and I am delighted. I am not a gin expert only previously bought standard gins. The Copperfields Christmas gin is so good. I have frozen slices of clementine and popped them in with ice and merchant hibiscus. Really refreshing. First box is a first in every way. Thank you and a happy Christmas to all .”

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Posted 6 years ago

Hey Sandra, Thank you for taking the time to write this lovely review! I'm so happy to hear that you're experimenting with your own garnish combinations, that sure does sound amazing! Have a lovely Christmas and I can't wait for you to experience another one of our lovely boxes. Thanks again, Alba :-)

Posted 6 years ago

“December box was missing the magazine Contacted you and commented on links still no magazine”

Helpful Report

Posted 6 years ago

Hey there, I'm so sorry to hear that you were missing your December magazine. I have just sent you an email with regards to this! All the best, Alba

Posted 6 years ago

“Great service and good value for money.The Christmas gin is my favourite 👍👍👍”

Helpful Report

Posted 6 years ago

Hey Chris, I'm delighted to hear that the Christmas gin is your favourite so far! Who knows, maybe you'll find one you love even more in the future. :-) Thanks again and a very Merry Christmas! Alba

Posted 6 years ago

“The December box is amazing. Have already nearly finished the gin, cannot stop having a sneaky G&T each evening.... may need to order more of it pronto As for all the other treats they are so so lovely. Thank you for such a super great Christmas present x”

Helpful Report

Posted 6 years ago

Hey Jo, I'm so happy to hear how much of a success the December box was! A cheeky G&T never hurt anyone, so enjoy! :-) A very Merry Christmas from all of us from Craft Gin Club! Thank you, Alba

Posted 6 years ago

“I received the December pack and it was amazing, can’t wait to us everything again Christmas. Well done”

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Posted 6 years ago

Hey Suzy, I'm delighted to hear you love the December box! :-) Merry Christmas and please enjoy our Christmas cocktail! Thanks again, Alba

Posted 6 years ago

“Just received our December box and could not be happier. Great selection of festive products and the gin itself looks amazing! This is our third purchase from Craft Gin Club and all of them have been excellent. Especially like the "Ginned" magazine, which is always an interesting read and has loads of useful recipes and advice. All in all, a great product and good value for money. Keep doing what your doing guys!”

Helpful Report

Posted 6 years ago

Hey Carl, Thank you so much for taking the time to write this lovely review. I'm delighted to hear that everything has been a success so far. I shall pass your words with regards to our hard working content team who will really appreciate it! Thanks again and I can't wait for you to see what else we have in store. :-) Alba

Posted 6 years ago

“Love getting my gin box but this month did not get my magazine very disappointed”

Helpful Report

Posted 6 years ago

Hey Trish, Thanks for the review and I'm very sorry to hear you never got your magazine. I can see that my colleague Ryan has sent you out a replacement so hopefully you enjoyed our festive edition! :-) Alba

Posted 6 years ago

“Just received my first box and loved everything in it. Cen’t wait ‘till trying the different flavours”

Helpful Report

Posted 6 years ago

Hey Gisella, Thank you so much for taking the time to write a review! I'm glad you loved your first box. I'm sure you'll adore our future boxes too. Thanks again, Alba :-)

Posted 6 years ago

“Really great idea, easy to use, fantastic as a gift as not only do you get the full size bottle but all the extras are a great touch, making it good value for money (even better if you sign up with a 50% off code!).Delivery process has been smooth and the Christmas box is awesome! Nice to have ideas for new cocktails and to try new gins every month. LL-ZO2W6ZV5 will get you your first box for £20!”

Helpful Report

Posted 6 years ago

Hey there, Thank you for your review! I'm delighted to hear that the December box was a hit and you enjoyed our festive tipples. :-) Alba

Posted 6 years ago

“Absolutely love my gin box. I get mine monthly and love it. I love the fact you get points for referring friends too.”

Helpful Report

Posted 6 years ago

Hey Carrie, Thanks for your review, I'm delighted to hear that you're loving your monthly boxes! It's fantastic to hear you're spreading the joy of gin too! :-) Thank you again, Alba

Posted 6 years ago

“I’m proud to say I’ve been a Craft Gin member since they appeared on Dragon Den where, as they say nowadays, they “smashed it!!” and I’ve not been disappointed once! CG’s customer service is, without doubt, 5*, payment & delivery is immensely polished with email notifications along the way...even giving you a heads-up on additional garnish, where necessary, to put on you shopping list. At 40 quid a month, a tenner a week, it’s well worth it....so treat yourself, it’s like buying yourself a Christmas present every month of the year, and I love the way they keep the contents a complete surprise every time!!! Keep it up guys!!!”

Helpful Report

Posted 6 years ago

Hey Jacqui, Thank you so much for such a wonderful review! It's amazing to hear that you've been with us since the very beginning, so thank you for sticking with us, it's very much appreciated. To many more exciting boxes in the future! Merry Christmas :-) -Alba

Posted 6 years ago

“Ordered the Wessex Gin recently as a little extra treat - and because there was a free shipping offer. Came home a couple of days ago to a Royal Mail card informing me it had been delivered - not to my house it hadn't - nor to the neighbour Royal Mail postie said they had dropped it into - It had poofed at some point. Customer service could not have been more helpful and prompt answering emails - to check it was the Wessex that had been delivered and then taking it upon themselves to rectify the issue by replacing the order rather than expecting me to wait for Royal Mail to respond. Top quality products and 5* service.”

Helpful Report

Posted 6 years ago

Hey Laura, Thank you so much for your wonderful review. I'm so happy to hear that you're loving our products and that we've been able to assist you with the problems you faced with your Wessex gin. Have a lovely day :-) Best wishes, Alba

Posted 6 years ago

“November’s box was a delight. Love, love love the cocktails in the book especially the gin with apple juice and bonfire syrup so autumnal.”

Helpful Report

Posted 6 years ago

Hey Julie, Thank you so much for your review. I'm so happy to hear you loved our November box! I'm also delighted to hear you love the cocktails that we've suggested. I will pass your comments onto our in-house mixologist who will be delighted to hear this. Best wishes, Alba

Posted 6 years ago

“Love receiving these boxes! Interesting gins, extras and cocktail ideas. Especially worth it when you get 50% off (use code LL-SZ0ZGSVQ or refer a friend)”

Helpful Report

Posted 6 years ago

Hey Jen, We're delighted to hear that you're loving all the contents of our boxes! :-) Thank you! Alba

Posted 6 years ago

“Use code LL-SWHRNHAC to get 50% off your first box! You won't regret it. Amazing gift for yourself or someone for Christmas! Great value.”

Helpful Report

Posted 6 years ago

“Use code LL-MMMZOAQL to get 50% off your first box! You won't regret it. Amazing gift for yourself or someone for Christmas! Great value.”

Helpful Report

Posted 6 years ago

“My first month November gin, nicely boxed, the gin wasn't bad either. Nice added extras makes it extra special. Thanks”

Helpful Report

Posted 6 years ago

Hey Gill, Welcome to the club! I'm delighted to hear that your first box was a success. Hopefully the next one will be just as good if not better. :-) Best wishes, Alba

Posted 6 years ago

“The gin box is packed with goodies each month. It's exciting to discover all the snacks, garnishes, tonics, gin and gin magazine! Discount gin! Join with this code and you can receive £20 off your first box! Half price! Or gift a subscription or one off box! With no obligation, cancel any time! LL-MQ4JRLAQ”

Helpful Report

Posted 6 years ago

Hey Matt, Thanks for taking the time to write this review. I'm so happy you're loving being a member with us. :-) Best wishes, Alba

Posted 6 years ago

Craft Gin Club is rated 4.8 based on 6,639 reviews