Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.74

4.7 Rating 6,662 Reviews

94 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.7

Based on 6,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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Craft Gin Club 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High quality gin box with great recipes and gorgeous nibbles that match the gin. A really fun gift for my husband.”

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Posted 6 years ago

Thank you for taking the time to review us. We hope you and your husband are enjoying the gin box and looking forward to the next one! - Emma

Posted 6 years ago

“I love the gin boxes that arrive at my door. The combination of craft gin, magazine with lovely cocktail recipes, as well as sweet and savory treats is simply delightful!”

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Posted 6 years ago

Thank you so much for your lovely words Kimberly! Best wishes, Ryan

Posted 6 years ago

“I really love the gin, so glad we are able to get a refill of this one. Love the bottle”

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Posted 6 years ago

Hi Sharon, Thank you for your five star review. We're delighted to hear how much you liked the June gin and that you ordered a refill! - Emma

Posted 6 years ago

“Our gin club membership was bought for us as a wedding gift, we loved it so much we continued the subscription once the year had ended. This is a great way to try different gins and the other goodies each box contains. Keep up the good work!”

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Posted 6 years ago

“I have only just started like gin again after a bad experience when I was in my teens. The gin club has great craft gin flavour not like the gin I had in my teens. And the artisan nibbles and mixers are great treat. I look forward to my message saying your gin is on its way.”

Helpful Report

Posted 6 years ago

Hey Christine, Thanks for reviewing us. It's great to hear you're enjoying gin more now! - Emma

Posted 6 years ago

“It says you receive your first box in the first week of the month. I ordered the July box in June & it is the 11th July today but I have not received it. I got a text last week to say I would have it by Friday 5th July but I’ve heard nothing since regarding my order.”

Helpful Report

Posted 6 years ago

Hi Karen. I'm so sorry to hear that you didn't receive your gin. I can see that it was left in your safe place on the 2nd of July. I've also sent you an email with the tracking information - hope this helps! Trine

Posted 6 years ago

“I have just tasted the Theodore gin. Fantastic! I could not taste the minor elements of my previous two guns. But this one is superb! I really look forward to receiving the next month’s choice. Thank you. AA”

Helpful Report

Posted 6 years ago

Thank you for taking the time to review us. We're pleased to hear you're enjoying the July gin and we look forward to sending you the next one! - Emma

Posted 6 years ago

“Been a member for a couple of years now, used to be absolutely fantastic and couldn’t wait for the box to arrive, sadly the variety and value of the contents within the box has really gone down hill. The past few months the gins have all had a similar taste, a similar percent volume and definitely not had the wow factor that they previously have had, and the tonic water/crisps/nuts have been near enough the same for months! I thought I’d give it one last shot but I’ve just had this months delivered and upon opening the box and being very disappointed again.. I immediately emailed to cancel my subscription. Surprisingly I got an email back within a few minutes saying it had been cancelled and how I could reactivate if I so desired in the future, I thought they may have asked my reason behind wanting to leave after over 2years as a happy customer but maybe this is the problem, as the company has grown the care over the end product and customer have gone rapidly downhill whilst they focus primarily on how much £££ they can squeeze out of people!”

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Posted 6 years ago

“Got a year’s subscription for my birthday. The first box was amazing - looking forward to the next box!”

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Posted 6 years ago

“This is the biggest gimmick I've ever signed up for. I have contacted the company 4 times and received nothing back. I presume it is because I want to withdraw from my subscription however they keep taking my money and sending me gin I do not want!!! Customer service is amazing until you want to leave absolute scam!”

Helpful Report

Posted 6 years ago

Hi Lauren. I'm really sorry to hear that you've had trouble reaching us! I've dropped you an email directly as I haven't been able to find any prior requests, if you could reply when you get a chance, we'll get to the bottom of this. Thanks in advance! Trine

Posted 6 years ago

“Tried this for 3 months then decided to cancel my membership you could not compare the value of the box as the gins were not available to buy online plus I like flavoured gins but they don’t do flavour gins will consider renewing my membership if some flavour gins becomes available in there boxes”

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Posted 6 years ago

Hi Robert, I'm sorry to hear that you weren't keen on the exclusive gins! Thanks for your feedback, it's much appreciated. Trine

Posted 6 years ago

“First timer this month and not disappointed at all. Lovely nibbles and perfect mixers. Saving the punch for this weekend, looking for a Gluggle Jug. The bespoke bottle, when empty, will then house my Rhubarb infused Gin I have made. Have told everyone I have met about the loveliness of the box of magic. Well worth every penny.”

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Posted 6 years ago

Hi Jane, Thank you for reviewing us and recommending us to friends! We really appreciate it. Your rhubarb gin sounds delicious! - Emma

Posted 6 years ago

“Had my first box this June box for my husband for father's day.it made my husband very happy.now he has signed up.”

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Posted 6 years ago

“Where do I start... well I started by joining the Best Gin Club ever over 3 years ago and throughout that time I have received a box every month, I’ve won a holiday to visit my No1 distillery, received extra goodies and above all never been disappointed by my box. It’s so exciting to get exclusive and limited Gins at a fantastic price plus goodies, mixers, garnish, snacks and a magazine full of fun cocktails and info about the products. Chance to win gifts, more gin and a golden ticket. So to WIN WIN WIN subscribe for GIN GIN GIN and join the club, you know you want to. 🥰🍸”

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Posted 6 years ago

Hey Jo, Thank you for taking the time to review us, and leaving such lovely comments too! It's great having you as part of the club and we're so happy you're enjoying the full experience of it! - Emma

Posted 6 years ago

“Loving our gins each month, it’s like Christmas morning when it arrives wondering what it will bring. Been a member for 6 months now and can say not been disappointed with any of the boxes that have arrived. Keep up the brilliant work. Cheers”

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Posted 6 years ago

Hi Dave, Thank you for your lovely review. We're thrilled to hear you've enjoyed all your boxes - here's to many more! - Emma

Posted 6 years ago

“Fantastic customer service! I asked The Craft Gin Club to delay my delivery until I returned from holiday and it came today, as promised! Thank you so much! This month's gin bottle is gorgeous and I wondered whether the gin wouldn't be but it is, gorgeous, delishious and I love it. The snacks have been happily received by my partner so we are both as happy as! Thank you xxx”

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Posted 6 years ago

Hi Tina, Thank you for reviewing us and your praise for our customer service team. It's great to hear you've enjoyed the gin and accompanying snacks. - Emma

Posted 6 years ago

“Bought a subscription as a present for my dad - he seems to have loved all of the boxes over the past year. When we had an issue with delivery (which was the fault of the postal service), the customer service I received was very impressive - fast, friendly, professional, and helpful. Very impressed by the company overall.”

Helpful Report

Posted 6 years ago

Hey Christina, Thanks for leaving this review. We hope your Dad has loved the gins he's received! I'm sorry to hear that there was a delivery issue but we're very glad to hear we were able to resolve this for you quickly and helpfully. - Emma

Posted 6 years ago

“Completely new gin club's”

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Posted 6 years ago

“I love the club and the quality of your product is outstanding. But any product is only as good the service that supports it and again you score top marks. Keep it going!”

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Posted 6 years ago

Hi Mark, Thanks for your lovely review. We're very happy to hear that you're pleased with the product and the service! Looking forward to sending your next box! - Emma

Posted 6 years ago

“Look forward to having them delivered bi-monthly. Not knowing what surprises are going to turn up. Plus the magazine is interesting too. Thanks Gin Club.”

Helpful Report

Posted 6 years ago

Thank you, Colin! We're delighted to hear you're enjoying the excitement when the surprise box arrives! - Emma

Posted 6 years ago

Craft Gin Club is rated 4.7 based on 6,662 reviews