Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.75

4.8 Rating 6,609 Reviews

94 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,609 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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Craft Gin Club 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s like getting a gift , I can’t wait to open my box and see what’s inside .”

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Posted 2 years ago

“Loved the December box, one if the best yet!”

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Posted 2 years ago

“The excitement of the box arriving and being full of wonderful treats sourced with care and reliably delivered by a great company is a delight. I can’t recommend the craft gin company highly enough”

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Posted 2 years ago

“Loved the gin so nice.”

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Posted 2 years ago

“Great club Great Gin”

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Posted 2 years ago

“Loved my gin box great ideas in the magazine to make festive drinks have recommended to friends”

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Posted 2 years ago

“I am saving my box until Xmas day, a present to myself I can’t wait to open it x”

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Posted 2 years ago

“Came back as a returning customer after a break as we missed our gin box, and we weren’t disappointed with December’s box! Loads of lovely festive snacks and mixers with a really tasty gin. Lovely 🥰”

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Posted 2 years ago

“Loved the Christmas box it was like opening up Santa surprise box”

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Posted 2 years ago

“Great value for money. Love the variety and the opportunity to try new things.”

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Posted 2 years ago

“I absolutely love receiving my delivery from the Craft Gin Club every month. It is such a treat and something to look forward to each month. The boxes are full of treats and still good value for money.”

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Posted 2 years ago

“Fantastic value and always great products in the box!”

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Posted 2 years ago

“It's my treat to subscribe to Craft Gin Club. I've been a member for a long time now and I've not ever been disappointed by a box. Each box is delivered to my door by my happy smiley postie. It's full of surprises and a nice bottle of exclusive gin made for the club. Also a packed full magazine to tell us all about the contents, the months gin maker and lots of other fun things to read too. I'd recommend it as a personal treat or to gift the gin lovers in your life.”

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Posted 2 years ago

“Always look forward to receiving and opening my Craft Gin Boxes. Lovely accompaniments to the gin itself. The Gin is always of good quality.”

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Posted 2 years ago

“I’ve always loved the Christmas box, but this time I was very disappointed. Manchester Gin is old hat, I expected something much more exotic. Schweppes Tonic, really? It’s so cheap and has an unnatural taste. Not sure I want to stay as a member. I’m also dissatisfied in the way I can use my reward points. I have quite a lot and should be able to use all of them against a ‘nice’ bottle of gin.”

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Posted 2 years ago

“I absolutely love Craft Gin Club. Each box is carefully thought out and great value for money. A great way to discover new gins from around the world. Can highly recommend”

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Posted 2 years ago

“The best club to be in”

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Posted 2 years ago

“Communication, I find very difficult, as you can only communicate via email? And as I’m well over 70 now, I prefer to talk to people, if possible? Thank you. Tony”

Helpful Report

Posted 2 years ago

Hi Tony. I'm sorry to hear this, I've just sent you a link to buy, that's hopefully a little easier - apologies for the hassle this is causing you. Do reach out if there's anything else I can do. Kind regards Trine Head of Customer Service

Posted 2 years ago

“Please, please, please no more Schweppes tonics. They're cheap and nasty and leave a bitter saccharin taste in your mouth which in no way compliments the gin.”

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Posted 2 years ago

“I purchased a £130 mystery box from The Craft Gin Club. I received £117 worth of gin per their site - you cannot benchmark the gins as they are mainly exclusive to them - however for the ones available at other merchants The Craft Gin Club are generally more expensive. Their response "well these gins might be £117 now were once available on our site at £180". This is a total con. AVOID The Craft Gin Club..”

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Posted 2 years ago

Hi John. I'm so sorry to learn of your bad experience with our Black Friday offer. I've made sure to email you directly, I'm keen for us to find a solution. Kind regards Trine Head of Customer Service

Posted 2 years ago

Craft Gin Club is rated 4.8 based on 6,609 reviews