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Courier Expert - Delivery Reviews

4.9 Rating 2,998 Reviews
98 %
of reviewers recommend Courier Expert - Delivery
4.9
Based on 2,998 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Live Chat
Read Courier Expert - Delivery Reviews

About Courier Expert - Delivery:

For a fast courier service and dedicated courier vans, you can trust Courier Expert’s same day courier delivery service to collect & deliver your goods quickly and securely anywhere in the UK. Our comprehensive range of vans, ensure we can move anything from documents to pallets within the UK, quickly and efficiently.

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Phone:

0871 474 5885

Email:

deliveryfeedback@courierexpert.co.uk

Location:

Eventus Business Centre, Sunderland Road, Northfields Industrial Estate,
Market Deeping
PE6 8FD

The only complaint I have is that you charge a customer 10p a minute to call you to arrange a collection and delivery. I do not know of any other business that charges customers to call them. Otherwise the service is excellent.
Helpful Report
Posted 11 years ago
Hi Richard, glad you are happy with the service! If you are using a mobile I would always advise you call us on the 03333239256 number as this would be included in your mobile package.
Posted 11 years ago
helpful in arranging the right logistics that worked for both of us and delivered met the delivery timescale - would use again
Helpful Report
Posted 11 years ago
That's great to hear, thanks for leaving a review!
Posted 11 years ago
Excellent service, my initial enquiry was handled efficiently and communication throughout the process was good. The item was delivered as requested, sameday and on time. Thankyou
Helpful Report
Posted 11 years ago
Not at all Sue, we're glad we could help. Thank you for taking the time to review!
Posted 11 years ago
A No drama, Fast, Friendly, efficient service at a competitive price.
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Posted 11 years ago
Thanks Carl, that's really great to hear!
Posted 11 years ago
First time we've used your service... efficient and professional, will use you again...
Helpful Report
Posted 11 years ago
Happy to be of help Steve - thank you very much for taking the time to review
Posted 11 years ago
We had an urgent requirement to ship a number of packages within a 4 hour window. The driver arrived to collect within 5 minutes of the opening collection time and delivered within the 4 hour time slot over a distance of 140 miles. Great service. Would use again.
Helpful Report
Posted 11 years ago
Glad we could help Kevin - thank you for taking the time to review!
Posted 11 years ago
Told booking agent needed to get package to Rainham by 4.30 as office shuts at 5. Explained same to driver who collected it after 1.30. Driver said it would be there by 4.00pm . For some unexplained reason driver decided to cross the Thames via the Woolwhich Ferry - why ? What possible benefit was that to him or my package? There are various crossing points and the Dartford Tunnel. Driver had to be contacted several times by you - he eventually arrived after 5.30 and left the package at the next door shop.! Nothing short of poor service in my view. This demands a refund.
Helpful Report
Posted 11 years ago
The customer service over the phone was great - really efficient, and the quote was emailed to me even before the call had finished. Great to have confirmation of when the item had been collected and then delivered. Thanks guys.
Helpful Report
Posted 11 years ago
superb and exceptional customer service
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Posted 11 years ago
After receiving notification via email that the driver would be here in fifteen minutes, he proceeded to take at least another hour.
Helpful Report
Posted 11 years ago
Efficient service with details of progress provided throughout the entire process. Excellent
Helpful Report
Posted 11 years ago
I have used this service a few times now. Very reliable, quick, efficient and informative. They send you email notifications for quotes, bookings, and invoices very quickly, which is useful for business purposes if you need professional records. Will definitely use the service again.
Helpful Report
Posted 11 years ago
Even with our hiccups they were very patience and professional. I would defiantly use them again.
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Posted 11 years ago
I was very impressed by the speed and efficiency of this service and would definitely recommend. Gary Eastwood Threepwood Consulting Ltd
Helpful Report
Posted 11 years ago
Excellent service from start to finish. Collection driver rang as requested to let us know our parcel had been picked up. Every step of the we were kept informed by email. The parcel was delivered to us on time, in perfect condition and by Thomas Dawson a very polite and friendly guy. What more could you ask for and if the opportunity arises we will certainly use your services again.
Helpful Report
Posted 11 years ago
I was very satisfied with the whole process from arranging collection to delivery. The person I dealt with on the phone was most pleasant and polite. Although collection was scheduled for 8-30am the courier contacted me to ask if he could pick up the parcels the night before. I was happy to agree and he came about 9pm as arranged. I received an e-mail to confirm that the parcels had been delivered which was reassuring. I would use the service again without hesitation.
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Posted 11 years ago
Very good service, quick, on time, very good communication. Thank you :-)
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Posted 11 years ago
Like me, I am sure most people use this same day courier service in an emergency situation. I have to say that Courier Expert exceeded expectations. I really appreciated how I was kept up to date with 1) when the driver had been allocated, 2) when the goods had been picked up and 3) when they were delivered. The package arrived in good time and it was all round an incredibly positive experience. Would definitely use them again. The chap on the phone who organised everything was also very polite and helpful.
Helpful Report
Posted 11 years ago
Great Service in-house! Could be beneficial for drivers to have some association to Courier Expert (T-shirt, Company Card etc)
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Posted 11 years ago
Very professional company from my first telephone enquiry, to delivery of the package. Delivery driver was friendly and smart and delivered on time keeping destination informed of arrival time. Will definitely use again.
Helpful Report
Posted 11 years ago
Courier Expert - Delivery is rated 4.9 based on 2,998 reviews