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Courier Expert - Delivery Reviews

4.9 Rating 3,072 Reviews
98 %
of reviewers recommend Courier Expert - Delivery
4.9
Based on 3,072 reviews
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read Courier Expert - Delivery Reviews

About Courier Expert - Delivery:

For a fast courier service and dedicated courier vans, you can trust Courier Expert’s same day courier delivery service to collect & deliver your goods quickly and securely anywhere in the UK. Our comprehensive range of vans, ensure we can move anything from documents to pallets within the UK, quickly and efficiently.

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Phone:

0871 474 5885

Email:

deliveryfeedback@courierexpert.co.uk

Location:

Eventus Business Centre, Sunderland Road, Northfields Industrial Estate,
Market Deeping
PE6 8FD

Told booking agent needed to get package to Rainham by 4.30 as office shuts at 5. Explained same to driver who collected it after 1.30. Driver said it would be there by 4.00pm . For some unexplained reason driver decided to cross the Thames via the Woolwhich Ferry - why ? What possible benefit was that to him or my package? There are various crossing points and the Dartford Tunnel. Driver had to be contacted several times by you - he eventually arrived after 5.30 and left the package at the next door shop.! Nothing short of poor service in my view. This demands a refund.
Helpful Report
Posted 11 years ago
The customer service over the phone was great - really efficient, and the quote was emailed to me even before the call had finished. Great to have confirmation of when the item had been collected and then delivered. Thanks guys.
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Posted 11 years ago
superb and exceptional customer service
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Posted 11 years ago
After receiving notification via email that the driver would be here in fifteen minutes, he proceeded to take at least another hour.
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Posted 11 years ago
Efficient service with details of progress provided throughout the entire process. Excellent
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Posted 11 years ago
I have used this service a few times now. Very reliable, quick, efficient and informative. They send you email notifications for quotes, bookings, and invoices very quickly, which is useful for business purposes if you need professional records. Will definitely use the service again.
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Posted 11 years ago
Even with our hiccups they were very patience and professional. I would defiantly use them again.
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Posted 11 years ago
I was very impressed by the speed and efficiency of this service and would definitely recommend. Gary Eastwood Threepwood Consulting Ltd
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Posted 11 years ago
Excellent service from start to finish. Collection driver rang as requested to let us know our parcel had been picked up. Every step of the we were kept informed by email. The parcel was delivered to us on time, in perfect condition and by Thomas Dawson a very polite and friendly guy. What more could you ask for and if the opportunity arises we will certainly use your services again.
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Posted 11 years ago
I was very satisfied with the whole process from arranging collection to delivery. The person I dealt with on the phone was most pleasant and polite. Although collection was scheduled for 8-30am the courier contacted me to ask if he could pick up the parcels the night before. I was happy to agree and he came about 9pm as arranged. I received an e-mail to confirm that the parcels had been delivered which was reassuring. I would use the service again without hesitation.
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Posted 11 years ago
Very good service, quick, on time, very good communication. Thank you :-)
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Posted 11 years ago
Like me, I am sure most people use this same day courier service in an emergency situation. I have to say that Courier Expert exceeded expectations. I really appreciated how I was kept up to date with 1) when the driver had been allocated, 2) when the goods had been picked up and 3) when they were delivered. The package arrived in good time and it was all round an incredibly positive experience. Would definitely use them again. The chap on the phone who organised everything was also very polite and helpful.
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Posted 11 years ago
Great Service in-house! Could be beneficial for drivers to have some association to Courier Expert (T-shirt, Company Card etc)
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Posted 11 years ago
Very professional company from my first telephone enquiry, to delivery of the package. Delivery driver was friendly and smart and delivered on time keeping destination informed of arrival time. Will definitely use again.
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Posted 11 years ago
May I just say the service has been amazing – the order taker was fast and friendly, the driver turned up on time, he seemed to know what he was doing so felt ok passing over the case, and low he did know his way, the suitcase is delivered. Disaster averted - my son returning to uni Had forgotten his books! I could not face the 5 hour drive again in the same day so great job Tricia
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Posted 11 years ago
I have used Courier Expert for the third time and have once again found the service excellent. From the initial enquiry through to the safe delivery of the items, everything was seamless.
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Posted 11 years ago
Excellent service from start to finish Pleasant helpdesk operatives Good updates provided
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Posted 11 years ago
Quick and efficient ordering process and emailed updates through the collection to delivery process.
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Posted 11 years ago
Fabulous, punctual and friendly. The process was simple. Only thing, a little expensive but I would use the service again.
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Posted 11 years ago
Excellent & quick service. Was kept up to date wit the whole process via email (quote, order, driver allocation, collection time, POD) and driver arrived at the time that was quoted when placing the order.
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Posted 11 years ago
Courier Expert - Delivery is rated 4.9 based on 3,072 reviews