Courier Expert - Delivery Reviews

Name: Courier Expert - Delivery
Address: Eventus Business Centre, Sunderland Road, Northfields Industrial Estate,, Market Deeping
Rating: 4.86

4.9 Rating 2,805 Reviews

98 %

of reviewers recommend Courier Expert - Delivery

Company Reviews

Metrics

Info

4.9

Based on 2,805 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Courier Expert - Delivery:

For a fast courier service and dedicated courier vans, you can trust Courier Expert’s same day courier delivery service to collect & deliver your goods quickly and securely anywhere in the UK. Our comprehensive range of vans, ensure we can move anything from documents to pallets within the UK, quickly and efficiently.

Visit Website

Phone:

0871 474 5885

Email:

deliveryfeedback@courierexpert.co.uk

Location:

Eventus Business Centre, Sunderland Road, Northfields Industrial Estate,
Market Deeping
PE6 8FD

Courier Expert - Delivery 5 star review on 6th August 2023

Anonymous

Courier Expert - Delivery 5 star review on 11th July 2021

David Mars

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service all round. Very easy to book with quick confirmation. Been able to track the van in real time was very helpful and the friendly driver calling me to say he was ( minutes away was very helpful. Great value and will use again.”

Helpful Report

Posted 3 months ago

“Just excellent. At very short notice (night before) delivered a bag of absolutely vital medical supplies 250 miles across southern England - I accidently left it behind when loading my car to go on holiday. Tracking worked and gave added peace of mind that stuff was on its way the next morning. Thanks to driver Martin as this was difficult to arrange.”

Helpful Report

Posted 3 months ago

“Perfection. Parcel delivered in excellent time. Very reasonable cost, cheaper than Royal Mail, and way way cheaper than the semen specialist courier. Like half the cost. Very happy customer. Highly recommended”

Helpful Report

Posted 3 months ago

“.”

Helpful Report

Posted 3 months ago

“Absolutely as requested. Collection and delivery on time and very easy to track on line. Would thoroughly recommend.”

Helpful Report

Posted 3 months ago

“Excellent service. Very quick to respond and the driver was very helpful and understanding. I think they are all freelancers so it could be hit and miss, but for me, it was a really good experience.”

Helpful Report

Posted 3 months ago

“Collected early on our request , Delivered on time, making the connections we required, excellent service, Thanks Alex”

Helpful Report

Posted 3 months ago

“Great service. Got us out of a pickle a few times now!”

Helpful Report

Posted 3 months ago

“Ok service - Let down by no live chat function working and also live tracking not working.”

Helpful Report

Posted 3 months ago

Thanks for your feedback – we're really sorry to hear your experience wasn't ideal, especially with the live chat and live tracking. We definitely want to clear a few things up and address your concerns. First, regarding the live chat, it's actually available Monday to Friday. Since your booking was on a Saturday, we provide telephone customer service for weekend queries, and we understand you were able to get assistance through that channel. We apologise if this wasn't clear beforehand. As for the live tracking, we completely acknowledge the issue. We've confirmed that the driver had it turned off, which is absolutely not the standard we expect from our team. We're actively investigating this and will be taking appropriate action to ensure this doesn't happen again. We understand how important live tracking is for peace of mind, and we're committed to getting this right. We really appreciate you bringing these points to our attention, as it helps us improve. If you'd like to discuss your experience further or if there's anything else we can do to help, please don't hesitate to contact me directly at andy@courierexpert.co.uk. We truly hope to have the chance to provide you with a much smoother and more positive experience next time.

Posted 3 months ago

“Got us out of a pickle. Remind me NOT to take on jobs into south central London.”

Helpful Report

Posted 3 months ago

“Very good service, on time and friendly.”

Helpful Report

Posted 3 months ago

“Good service, good price. Polite driver.”

Helpful Report

Posted 3 months ago

“prompt”

Helpful Report

Posted 3 months ago

“The service provided from start to finish by Courier Expert was faultless, I would not hesitate to use these guys again or recommend them. I rarely leave feedback but service like this needs to be rewarded. Thank you Andriy and the whole Courier Express team.”

Helpful Report

Posted 3 months ago

“Very professional. Handled the whole process with care and flexibility. Will definitely use again!”

Helpful Report

Posted 3 months ago

“Driver was available when I rang to speak to him. WAs very good at following directions to go to the right door/entrance. Pick up was a bit later than I'd hoped for but parcel was delivered faster than expected.”

Helpful Report

Posted 3 months ago

“Sulaimon did a great job. Would 100% recommend. Thank you!”

Helpful Report

Posted 3 months ago

“Brilliant experience. Can't fault Kevin, a total professional. Thank you.”

Helpful Report

Posted 4 months ago

“A******”

Helpful Report

Posted 4 months ago

“I've never used this before but the service was brilliant. I was worried I wouldn't get a courier assigned but Sandar contacted me and kept me updated. A brilliant service that I wouldn't hesitate to use again!”

Helpful Report

Posted 4 months ago

Courier Expert - Delivery is rated 4.9 based on 2,805 reviews