Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.71

4.7 Rating 2,370 Reviews

94 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 2,370 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

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“Found the website through a Google search. The website was easy to navigate and select the hotel to stay in and book”

Helpful Report

Posted 6 years ago

“Brilliant deal for a stay at Lion Quays hotel and Spa. The food, all included was sublime for an AA Rosette restaurant. The spa was a wonderful extra, really relaxing. Staff very polite and helpful. Great value for money. Very impressive”

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Posted 6 years ago

“Good follow up with a request. Easy to use. Excellent.”

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Posted 6 years ago

“Very easy to book, fantastic offers and booking confirmed within 12 hrs. Will definitely use again”

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Posted 6 years ago

“Booking with country hotel breaks was a pleasant experience. Lucy who took my booking was very helpful and full of information on the hotel spa break my husband and I booked. We now look forward to yet another quality break using country hotel breaks.”

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Posted 6 years ago

“Excellent selection of hotels, easy to view options, good search facility and easy booking capability.”

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Posted 6 years ago

“I don’t think the website is very user friendly. It would be much more helpful if you could select the dates you require beforehand and then the available hotels come up!”

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Posted 6 years ago

“Very good & informative website. Booking process very good also, and breakdown of costs very clear- it even includes the reasonable commission that Country Hotel Breaks takes on the transaction. Price for the break was a lot less than booking directly on the hotel's web site.”

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Posted 6 years ago

“Staff were very friendly particularly Holly I think her name was on the Reception, she was great. Also the lady in the Spa who made us both feel welcome. Would re-visit here again. Thanks”

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Posted 6 years ago

“Good easy to understand website, and very impressed how they answered a query almost immediately.”

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Posted 6 years ago

“I completed the websites "contact us" on Monday to complain about a particular hotel I had stayed in the previous night, so far I've heard nothing not even an acknowledgement. However, whilst trying to use the balance of the voucher I was given on another hotel then I had an almost instant response. So my overall opinion is they are happy to help you book but don't really want to know after that. It's put me off using buying a voucher from these for the future. Plus I looked at the hotel cost whilst there and it was quite abit cheaper so another reason not to use them, which is a shame as this sort of thing makes a nice gift.”

Helpful Report

Posted 6 years ago

Dear Jo, Thank you for your review, although I am sorry to hear that you think we do not take feedback seriously. We have not received an email from you regarding a recent stay at a hotel – as you mention that you completed a website “contact us” form I wonder if you were perhaps looking at the hotel’s direct website, as we only have our email address on our contact page, not a form to complete. Please do send your complaint to us at reservations@offpeakluxury.com as we take all feedback very seriously and will investigate any negative experiences during a stay at one of our hotels. I wish you had mentioned this when we were dealing with your voucher redemption so that we could have dealt with it easily without you feeling neglected as a customer. Warmest wishes Offpeakluxury

Posted 6 years ago

“Fast and easy to use. Good prices and very good with fast feedback regarding booking confirmation and all info needed for stay. Thank you very much we will continue to use your services”

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Posted 6 years ago

“Staff were very competent and helpful”

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Posted 6 years ago

“Great website with fantastic deals”

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Posted 6 years ago

“Quick and easy to book. A great range of country house hotels.”

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Posted 6 years ago

“An easy process to get exactly what i wanted.”

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Posted 6 years ago

“Excellent service, very helpful and efficient . Got us just the break we wanted at a good price.”

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Posted 6 years ago

“We have booked several breaks through Country Hotel Breaks and the service has been excellent”

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Posted 6 years ago

“We knew the hotel we wanted to stay at so we didn’t have to search the site, a little difficulty in entering our voucher code but on the whole a good experience”

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Posted 6 years ago

“Very efficient and prompt booking service”

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Posted 6 years ago

Country Hotel Breaks is rated 4.7 based on 2,370 reviews