Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.71

4.7 Rating 2,481 Reviews

94 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 2,481 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

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“Easy to use”

Helpful Report

Posted 6 years ago

“Had a number of queries about a couple of hotels which were all dealt with quickly and efficiently by e-mail. I also spoke to the staff on the phone and found them to be pleasant and helpful.”

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Posted 6 years ago

“Nice web experience all round, backed up by excellent communication thereafter is all great. Let’s hope the hotel is as good.”

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Posted 6 years ago

“Country Hotel Breaks have an easy to navigate website. Straight forward instructions to narrow down searches. Booking was quick and felt secure. What you are getting is clearly explained, also sending email confirmation which is always peace of mind and appreciated.”

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Posted 6 years ago

“The web site was easy to use and the offers were good.”

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Posted 6 years ago

“Easy to book although one offer finished just after I went on site couldn't click on a date. Although there were, alternatives I ended up paying more than I wanted to.”

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Posted 6 years ago

“Quick and easy to use website”

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Posted 6 years ago

“Easily negotiated and clear website, with prompt and concise responses to our booking.”

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Posted 6 years ago

“I found the web site easy to navigate, and the filters helped to narrow down my choices. Packages offered by each hotel were clear.”

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Posted 6 years ago

“Easy to book and excellent customer service, thank you”

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Posted 6 years ago

“Amazing collection of hotels and packages. Very easy to use website. The only tough thing is picking where to go!”

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Posted 6 years ago

“Booked by telephone. Couldn 't have been easier. Very helpful adviser.”

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Posted 6 years ago

“Used the website to browse, it was clean and well laid out. Booked over phone as had specific requirements. Staff friendly, knowledgeable and pleasant”

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Posted 6 years ago

“The website really helped us to find a hotel and spa break close to our home. We were really happy with the deal we were offered. We hope it will be a good break.”

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Posted 6 years ago

“There are plenty of hotels to choose from, varying from inexpensive to luxury, to please most tastes and budgets. The web site is easy to use and all helpful and informative.”

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Posted 6 years ago

“Website was easy to use and the prices were phenomenally cheaper than going direct to the venue! Great deals!”

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Posted 6 years ago

“I am reviewing the booking procedure. I live in Australia and attempted to book a night's accommodation in a Sussex hotel. This was a gift for my son and his wife who live in London. There was a hiccup with the payment page so I emailed for assistance. I cannot praise Kate and Jemma enough for their advice and help. An offer to ring me ( in country NSW ) was tricky to organise due to the time difference and my unreliable mobile phone service which was due, in part to our current bushfire crises. My second attempt resulted in a successful booking ! Thank you again Kate and Jemma for your excellent customer service. Sue Guy Cootamundra NSW Australia”

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Posted 6 years ago

“100% satisfied. We had a 2 night break and could not have been treated better. From our arrival at reception the staff have been 100% attentive and friendly. The food could not be faulted. The hotel itself is well maintained and we spent some time exploring the buildings, including climbing the 100+ steps to top of tower. Special thanks to Duggie who gave us a guided tour and history lesson. As stated all staff are of high quality but Clare in restaurant was particularly friendly- Chef became aware that our visit was between our 2 birthdays and we were presented with a birthday fruit platter. Would highly recommend this hotel.”

Helpful Report

Posted 6 years ago

“The hotels featured are of a good standard, though I think the tariffs are a little inflated. The website is easy to use and the booking straightforward. My biggest objection is to the £10 booking fee applied. This voucher was a £50 birthday gift to me from my brother and I am sure he would be very irritated by 20% of his gift being deducted. Though I can understand a few pounds being taken for a processing fee, £10 from £50 seems excessive, especially since I could have contacted the hotel directly for NO fee. Please don't tell me it is in the small print.”

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Posted 6 years ago

Dear Noel, Thank you for your review. Our booking service fees are included in our headline prices, so are not added on after your reservation has been made. The price breakdown can be seen during the booking process. We know that providing excellent customer service is paramount to our clients but we do have to charge a small servicing fee to go towards the costs of providing "with you all the way" service. Our fees start at just £5 per room and vary depending on the size of the transaction, but will never exceed £36 per room, per stay. We include the fees within our prices as we prefer not to mislead with headline rates that can't be booked. Remember, whatever the service fee that you are charged we offer a price match plus guarantee which means that even including the charge, we guarantee best value and best service. While it is true that booking directly with the hotel there would be no booking service fee, to book the same offer with Carnoustie Hotel would have cost you £225, rather than the £175 you paid (less your voucher amount). We hope you enjoy your stay. With best wishes, Countryhotelbreaks

Posted 6 years ago

“The booking process was simple but until I have completed my stay I can't say any more but over all the price was Good”

Helpful Report

Posted 6 years ago

Country Hotel Breaks is rated 4.7 based on 2,481 reviews