Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.71

4.7 Rating 2,395 Reviews

94 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 2,395 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hotel- clean Staff - fantastic Food - delicious Surcharges - Disgusting - £3.50 to get a bottle of wine out the fridge from the bar by the barman”

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Posted 2 years ago

“Easy to book & voucher accepted on line - no problem”

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Posted 2 years ago

“Site easy to navigate. Process smooth”

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Posted 2 years ago

“Sometimes confusing because prices listed as pppn or per stay”

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Posted 2 years ago

“Only used the website which was OK.”

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Posted 2 years ago

“Booking site was well presented, offers prominent and speed good.”

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Posted 2 years ago

“Great customer service over the phone.”

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Posted 2 years ago

“Quite straightforward to follow the process,all necessary information and prompts provided”

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Posted 2 years ago

“Good selection, but many come with things that I don't want which makes it more expensive than booking independently. I booked a hotel to find that I could not use money left on my voucher towards dinner. Money left on my voucher is wasted.”

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Posted 2 years ago

“A really simple process to book.”

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Posted 2 years ago

“Although the service I had from everyone I was in contact with, was excellent, the fact that as a single person I had to go through the support team is unacceptable in my opinion. Packages and room availability should cater for the single traveller as well as for couples. Having said that, they did all they could to eventually find me suitable accommodation in the Cotswolds, my area of preference.”

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Posted 2 years ago

“Good selection of hotels, good information”

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Posted 2 years ago

“Had difficulty booking on line as it wouldn't let me click on terms and conditions. Tried again Later and managed to do it. Received message asking if we needed help later in the day but had already booked.”

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Posted 2 years ago

“The booking service experience was on the whole very good, although it took a little while to find my way around the website and to distinguish clearly between the types of room and the packages on offer. But once I grasped it, the experience was the best I've had pretty much anywhere so far with the whole thing sorted swiftly and my subsequent slightly clueless email queries were answered in less than two hours.”

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Posted 2 years ago

“Making the booking was quite straightforward but the addition of a £25 booking fee at the end of the transaction was cheeky and unjustified for an automated system.”

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Posted 2 years ago

Thank you for your 4 star review. If we could clarify that the booked fee is not added at the end of the booking process, it is within the total price shown on the package, we include the fees within our prices as we prefer not to mislead with headline rates that can't be booked. It is then broken down on the first page of the booking process with the cost of the package and the booking fee. We do have to charge a small servicing fee to go towards the costs of providing 'with you all the way' service. Country Hotel Breaks is committed to providing the very highest levels of customer service and our team of agents are here for you 7 days a week to assist you. Thank you. Kind regards, Country Hotel Breaks

Posted 2 years ago

“The process of booking was quick and straight forward.”

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Posted 2 years ago

“Very easy to book, looks a very nice place to stay.”

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Posted 2 years ago

“A well-structured website that was easy to search and had detailed information on hotels of interest. The booking process was painless and effective.”

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Posted 2 years ago

“Easy to book no issues”

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Posted 2 years ago

“Easy to use site - to find hotels in the desired locations. Straightforward booking for dates, rooms, offers, etc.”

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Posted 2 years ago

Country Hotel Breaks is rated 4.7 based on 2,395 reviews