Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.72

4.7 Rating 2,347 Reviews

95 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 2,347 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your website is not very mobile friendly. It was hard to view the hotels and their pictures. It was also a bit challenging to find where the voucher valid hotels list are.”

Helpful Report

Posted 5 months ago

“This booking was a gift voucher purchased for us. The booking process was easy to follow and pretty straightforward. I think it would be a lot easier if there was just one website to book through instead of 3 options showing the same hotels. Also the interactive map of hotel locations was not the most user friendly and kept jumping to locations around the UK when trying to zoom in and out.”

Helpful Report

Posted 6 months ago

“Easy to use website compared to many others”

Helpful Report

Posted 6 months ago

“Selection of hotels and offers available good. Not the easiest to find locations so may be better to break that down further, such as county by county. Otherwise very straightforward to book.”

Helpful Report

Posted 6 months ago

“The whole booking process was easy to browse different areas of the UK and subsequently was easy to book. The only thing that was a bit confusing was that it took quite a while to actually confirm my booking. Apart from that I found it easy to browse and book.”

Helpful Report

Posted 6 months ago

“Easy web site to use and good value offers”

Helpful Report

Posted 6 months ago

“Easy to use and clear pricing information. Will definitely consider using in the future.”

Helpful Report

Posted 8 months ago

“The staff at Country hotel breaks were very helpful. However the “5 or 6” steps into the restaurant are 15 steps up a steep incline!! Whilst a buggy can be called for, communication is v poor at the hotel. They suffered a big power cut last night so it’s no tv for 2 days and nights- no-one informing us of this either.”

Helpful Report

Posted 8 months ago

“I found it easy to view hotels and dates etc however I was unable to access the extra filters on the mobile site which allowed a search for 1 adult and 1 child. I am also confused how the dinner for two allowance for £50 works as nothing has been mentioned since booking. The laptop site is very good and easy to use. One thing I would like to add is I sent two emails a fortnight ago from my works email asking if children are allowed and I never received a response. I emailed two separate addresses and it’s disappointing to not even get a reply”

Helpful Report

Posted 9 months ago

“Theheadquarter staff were excellent and very helpful BUT the Internet email activation simply did not function and all booking completion was denied access u til we went via headquarters on the telephone. This would have led to a lot of frustration and a loss of bookings if clients hadn't had the initiative to follow other avenues. Hence the reduction of score from an otherwise full 5 star.”

Helpful Report

Posted 9 months ago

“Searching for properties is very easy, super selection of hotels to choose from with lots of information given. Once decided it's very easy to book a property and pay, confirmation is very quick. Good experience”

Helpful Report

Posted 9 months ago

“Great on line service. Easy and straightforward”

Helpful Report

Posted 9 months ago

“Very good and offering good deals”

Helpful Report

Posted 9 months ago

“Easy to navigate and select a place to stay. The site has lots of information regarding each hotel and booking was simple.”

Helpful Report

Posted 9 months ago

“Booking was simple, details clear - website very informative. We are looking forward to our stay.”

Helpful Report

Posted 9 months ago

“Easy site to use and easy to follow instructions”

Helpful Report

Posted 10 months ago

“We stayed at Stallingborough Grange Hotel. This was a lovely hotel. Absolutely immaculate. Not a speck of dust anywhere. Everywhere we went in the hotel looked as if it was looked after and freshly painted. Only 2 problems, which have been pointed out to staff. 1. Although our bathroom had been recently renovated there was nowhere that we could put any wash kit/ cosmetics.or towels, apparantly the shelves etc were still in boxes in the reception. Good that you have them but knowing that there was insufficient storage they should have been installed before allowing anyone in the room 2. Food was really good but as soon as our knives and forks were put down for one course everything was collected and the next course was put in its place. Not enough time for course to be digested. Shame as food was delicious but massive portions. This hotel is great it's a shame about the location as I cannot see any reason why I would wish to return. Good luck to owners as you have a little gem.”

Helpful Report

Posted 10 months ago

“Easy to use & book”

Helpful Report

Posted 10 months ago

“Website very user friendly Voucher received and processed efficiently Telephone approach to help with finding hotel was not followed up promptly leaving me to find my own accommodation”

Helpful Report

Posted 10 months ago

“Staff lovely and welcoming. Food good, afternoon tea delicious. Hotel in gt setting in park. Handy for Handfkrth Dean”

Helpful Report

Posted 10 months ago

Country Hotel Breaks is rated 4.7 based on 2,347 reviews