Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.70

4.7 Rating 2,593 Reviews

94 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 2,593 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

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“Unsure that Orestone manor Should be on your website. When looking at their own website, looks totally different to your photos”

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Posted 6 years ago

“Great to find this website after booking.com canceled my stay last minute. Easy to use. And map location to find places to stay was really easy to.”

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Posted 6 years ago

“Great customer service and cheaper than booking directly with hotel”

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Posted 6 years ago

“Love this website. Easy to navigate around, great offers available. It is my new favourite and much better than Booking.com and Expedia.”

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Posted 6 years ago

“Very easy to use website and speedy, friendly response to emails.”

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Posted 6 years ago

“Kate was really helpful with our booking. It was easy to book on the site with feedback within 24 hours.”

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Posted 6 years ago

“Thought the website was easy to use. Details of all hotels within the area I was looking at in one place. Love the fact it is a package with evening meals included.”

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Posted 6 years ago

“Having been given a voucher I called the reservation number to make a booking. My call was extremely well handled in a professional and seamless way. The lady who enabled the booking (Emma?) was particularly helpful, personable and efficient. She even made reference to the special occasion that this was for and wished me well. I would employ her tomorrow.”

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Posted 6 years ago

“Hi, The website was very good. easy to navigate Clear information Good pictures and Helena was very helpful when we called inquiring about a short break”

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Posted 6 years ago

“Hotel states Instant availability so booked 4 nights followed by a 3 night stay in another hotel, first hotel still waiting confirmation 2nd hotel confirmed immediately, not good if the first hotel doesn't confirm?”

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Posted 6 years ago

“Website was well set out making it easy to look at alternative hotel options. Booking process was clear and worked well - easy to see which dates were available.”

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Posted 6 years ago

“A good experience”

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Posted 6 years ago

“Disappointing. I am still waiting for a response to an email sent to them about issues with a recent trip. That was over a week ago.”

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Posted 6 years ago

“Web sight very easy to use, some lovely hotels to pick from at a Reasonable price”

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Posted 6 years ago

“I booked online and using the voucher was fine. However I was going to add an extra night but I gave up trying to find how to do it.”

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Posted 6 years ago

“Good service with easy access to the booking system.”

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Posted 6 years ago

“Lovely deal found through Country Hotel Breaks. Really easy to book and very clear website.”

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Posted 6 years ago

“I wrote this to the hotel with no response. Your voucher said 1 Signature King Room but we were given a double this has caused confusion but there were other issues too as outlined below. Yes we did enjoy our stay and especially the food. I did however feel disappointed that the room we paid for wasn't the room we were allocated, especially after looking at the photographs online again once we returned home. Also we had to remind the reception staff about our welcome drinks voucher which we were told, "Don't worry I'll make sure the dining room knows about it." At the end of the evening we had to tell the waiter again that we had £50 towards our food bill and again I mentioned the drinks voucher as we'd been charged for the full price. At checkout this morning we had to for a third time to remark on the drinks voucher as we were charged for it again. It made us feel very uncomfortable and distrusting. This was our first stay in a hotel since February due to COVID. We were still nervous but really wanted a little treat. We actually should have been in Canada for my husband's 60th birthday. We chose Country Escapes and your hotel as we'd liked what we saw on your website and all the extras made it seem as though it would be a special treat. It is with regret though that I feel disappointed that we had to say anything about the services which your hotel should have known about. It has been a difficult 6 months but still it shouldn't be difficult to provide services which your customer has paid for. I would have considered staying with you again if things had gone more smoothly however, it is unlikely now.”

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Posted 6 years ago

“Easy and simple to book through the web site and confirmation arrived within minutes”

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Posted 6 years ago

“The website is really attractive with nice photos and lots of destinations nationwide to choose from. The information is clear and easy to navigate. The consultant was very pleasant and helpful. In fact she went above and beyond to ensure our request was just what we hoped for. She rang the hotel personally to double check the information. We are so pleased with the service we recieved. We will be booking via Country Hotel Breaks again. Highly recommended.”

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Posted 6 years ago

Country Hotel Breaks is rated 4.7 based on 2,593 reviews