Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.70

4.7 Rating 2,593 Reviews

94 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 2,593 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

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“Easy to book and received confirmation very quickly after booking. Looking forward to our stay.”

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Posted 3 years ago

“Efficient booking process.”

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Posted 3 years ago

“Quite straightforward to follow the process,all necessary information and prompts provided”

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Posted 3 years ago

“I was confused about finding a hotel that could offer me a two-night dinner, B&B option in Scotland for our 30th anniversary. I ended up resorting to using the Country Hotel Breaks online chat function and I was assisted by Julie. She sent me several options and within an hour we had booked our break.”

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Posted 3 years ago

“I did have to make several attempts to make the booking online. The booking page shows the number of nights chosen, a calendar with green tips on some dates, and a prominent red box saying "Check availability". I assumed that the green tips in the top left-hand corner of some dates were those that were available, so was confused. Maybe I missed the instruction to choose a start date, but my attention had not been drawn to that request. Perhaps it needs more prominence and the red box less.”

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Posted 3 years ago

“Good selection, but many come with things that I don't want which makes it more expensive than booking independently. I booked a hotel to find that I could not use money left on my voucher towards dinner. Money left on my voucher is wasted.”

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Posted 3 years ago

“A really simple process to book.”

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Posted 3 years ago

“Although the service I had from everyone I was in contact with, was excellent, the fact that as a single person I had to go through the support team is unacceptable in my opinion. Packages and room availability should cater for the single traveller as well as for couples. Having said that, they did all they could to eventually find me suitable accommodation in the Cotswolds, my area of preference.”

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Posted 3 years ago

“Good web site and easy to contact a real person by email, Kirsty who helped us out with the booking”

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Posted 3 years ago

“Very easy booking process using a voucher code”

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Posted 3 years ago

“Straightforward online booking”

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Posted 3 years ago

“very friendly and booking process simple and able to accomodate us at short notice with flexibility”

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Posted 3 years ago

“Grateful to your help with my booking”

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Posted 3 years ago

“Good selection of hotels, good information”

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Posted 3 years ago

“An easy to use web site which helps you to find good hotels in the region you want.”

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Posted 3 years ago

“Excellent communication, instant confirmation of my booking, even the restaurant confirming we are booked in”

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Posted 3 years ago

“As this was a gift for my wife's 65 birthday,we were bitterly disappointed. The hotel and our room were faultless. The meal however,was worse than awful. We ordered our complimentary cocktails and after waiting an hour were told that they were on the way. I was given the wrong starter so my wife had to eat hers without me. We then waited over an hour for our mains which were adequate at best. We then waited 30 minutes for our dessert which they said was on the house. As I had paid £88 towards the meal this was no help at all. As I had asked for a fine dining experience,I was bitterly disappointed.”

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Posted 3 years ago

Dear Mr Murray, We are sorry to hear your dining experience was not to your satisfaction, and if you wish to forward a complaint to us in writing, via email to reservations@countryhotelbreaks.com, we can pass this onto the hotel for their response. We are pleased to hear that you thought the hotel and the room were faultless. Kind regards, Country Hotel Breaks

Posted 3 years ago

“Had difficulty booking on line as it wouldn't let me click on terms and conditions. Tried again Later and managed to do it. Received message asking if we needed help later in the day but had already booked.”

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Posted 3 years ago

“Site was really easy to use. I asked a question and was answered straight away. So a five star service. Prices where good as well will definitely recommend”

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Posted 3 years ago

“Very pleased with the service! Thank you!”

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Posted 3 years ago

Country Hotel Breaks is rated 4.7 based on 2,593 reviews