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Cornerstone Reviews

4.7 Rating 4,526 Reviews
93 %
of reviewers recommend Cornerstone
4.7
Based on 4,526 reviews
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help@cornerstone.co.uk

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Left Cornerstone a few months ago after they changed the razor which is significantly inferior to the original razor. The blades did not feel as sharp, did not cut after a couple of days and were extremely difficult to clean - especially with their own gel. I'm only writing this review after they sent me an automated email today inviting me back and suggesting I read the reviews on this site. Negative reviews seem to be met with "contact help@cornerstone.co.uk". I did his on my exit from Cornerstone but they took no notice of me. My gut feeling is the newer product is a "miss" so I'm back to using my Merkur Futur. Will maybe try again in a year or so if the company acts on its customer feedback.
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Posted 8 years ago
Hi Mark, I am very sorry to hear about your poor experience using our new razor and that you received no response from the support team. I have checked our records and unfortunately couldn't find any correspondence from yourself. We reply to every single email that is sent in to us and never leave our members' queries/issues unanswered so this is rather puzzling. I would greatly appreciate you emailing us at help@cornerstone.co.uk so one of our team can get some more feedback from you and listen to your concerns. We can also look into switching you back to the original razor if you would prefer. Apologies again for the inconvenience caused.
Posted 8 years ago
Great Product. Delivers what I need, on time, and with complete flexibilty
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Posted 8 years ago
Thanks so much for taking the time to write us a review Ross :-)
Posted 8 years ago
We are all about convenience and flexibility Ross! Thanks for taking the time to write us a review :-)
Posted 8 years ago
A great product at a good price
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Posted 8 years ago
We are all about good value :-) thanks for writing us a review!
Posted 8 years ago
Thanks so much for the review, Geoff! Glad you're loving the shave :-)
Posted 8 years ago
Good Products and service however I think Work needs to be done on the blades clogging up to easily during shave and unable to de-clog compared to high street brands this would really improve the quality.
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Posted 8 years ago
We did test our new razor on our members who gave us a big thumbs up so I am sorry to hear this Elliot. Our blades were designed with better spacing so it is surprising to hear it has been clogging. Some members have found rinsing after each pass really does help :-)
Posted 8 years ago
Great service and really well presented, blades feel great on the skin and the razor feels great in your hand.
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Posted 8 years ago
Thank you for leaving such a nice review Andrew :-) I am glad to hear you are a fan of our service!
Posted 8 years ago
It’s a feel good factor :)
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Posted 8 years ago
Ohhh nice, thanks Andrew ;-)
Posted 8 years ago
Quality product. Happy customer. Keep up the good work!
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Posted 8 years ago
Thanks, we will do Graham! Happy shaving! :-)
Posted 8 years ago
They are better than the leading brand
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Posted 8 years ago
We think so too ;-) happy shaving!
Posted 8 years ago
Just had box delivered was well presented couldn't wait to shave off my 3 week old grey beard . Glad I invested in this kit was great would highly recommend many thanks one hugely satisfied customer.
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Posted 8 years ago
Hi Steve - so pleased to hear that you're loving the Cornerstone shave! It's great to have you as a member of the club. Thanks so much for your support :-)
Posted 8 years ago
Aw lovely, thanks for letting us know Steve. We are happy to have you on board at Cornerstone. Glad we could help with removing the beard ;-)
Posted 8 years ago
Got product very nice ,I used this on my head as I shave my head every two days and to be honest with you I don't know what everyone whinges about . Perfect for head shaving .....well my head anyway . Good product will be ordering again .
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Posted 8 years ago
So pleased to hear that you're enjoying the Cornerstone shave, Paddy. Although we don't recommend using our blades for head-shaving, I'm glad to hear that it's working well for you. Just make sure to always take extra care with it, as I'm sure you've realised the blades are very sharp :-)
Posted 8 years ago
Brilliant service, easy to navigate website. Lovely engraving
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Posted 8 years ago
Thanks so much for your feedback Katy. Your kind words mean a great deal to us :-)
Posted 8 years ago
Razor is okay. The engraving is a really nice touch, however, the sevice is not as flexible as it appears. I have been trying to stop orders for almost a year. Despite receiving numerous confirmations of my cancellations, I am still being charged. No worth it. Avoid.
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Posted 8 years ago
Thanks for taking the time to leave us a review. So sorry to hear you've had difficulty cancelling your orders - it sounds like something isn't right here. When you can, please get in touch with our care team about this at help@cornerstone.co.uk and they should be able to look into things for you and find out what is happening.
Posted 8 years ago
I have just ordered using the Money Saving expert site it should have cost me £14 You have charged £30 why?
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Posted 8 years ago
So sorry to hear about that Debra - it sounds like something has gone wrong here! If you haven't already, please contact our care team about this at help@cornerstone.co.uk and they will be able to resolve things for you.
Posted 8 years ago
Took double agreed amount from my account. Customer service chat argumentative
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Posted 8 years ago
I'm very sorry to hear this Andy. I hope that we were able to resolve this matter for you, in a way that you were satisfied with.
Posted 8 years ago
I’ve been using cornerstone for about six months now. Previously I had been using Gillette which I swore I’d never change. However, after coming across cornerstone by accident I decided to give them a try as they were quite a bit cheaper than Gillette. I was very pleasantly surprised. Their blades are extremely good, and the post shave balm is amazing, and smells wonderful! It’s easy to change your plan and frequency, and add and remove things, they even e-mail you five days before sending as a reminder. Don’t hesitate, give them a go, this is a quality product!
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Posted 8 years ago
Thanks so much for your lovely review David! We're so glad you found us and decided to give the Cornerstone shave a try. It's great to have you as a member of the club, and your support definitely means a lot to us. Thanks again, and happy shaving :-)
Posted 8 years ago
Just got my first set from cornerstone - the Razor handle itself is light but sturdy and looks stylish with my initials on it. The blades are fantastic and paired with their lovely smelling shave gel means a far more comfortable shave than I have had from the previous razor I was using. All this for a fraction of the price. Excellent I am very impressed!
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Posted 8 years ago
Thanks for your lovely review Thomas. I am very happy to hear you think the shave gel is great paired with the razor and it is good value for money :-)
Posted 8 years ago
I started using Cornerstone well over a year ago, and was very imressed by their product. But being rather cynical, I was dubious when earlier this year, they announced a new style razor and blades, and the discontinuation of the excellent 'old' one. Today, I used the new model for the first time, and have to admit my fears were groundless. Not only is the newer model better to look at, it is better to handle, beautifully balanced, and gave me my best shaving experience, ever! The smoothest shave I have ever had. even down to the 'soundtrack', a rasping noise on the first pass and silence thereafter! Brilliant! Well done Cornerstone!
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Posted 8 years ago
Hi Tom, thanks for taking the time out to leave us a review! Glad to hear you had a good shaving experience with us :)
Posted 8 years ago
Way better then Gillette. First shave and my skin is way smoother (granted i had few cuts, but only because i'm not used to such sharpness) would definitely recommend to others.
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Posted 8 years ago
We recommend taking a slow, as our razor can take some getting used to. Glad you're enjoying the shave :)
Posted 8 years ago
I Was pleasantly surprised about the quality, with no real expectations about what was coming, turns out it was the best shave I've ever had (smooth, no drag) I was gonna just get a few then cancel because I got a deal through sweatcoin, but I just like the way they do things, so I got the moisturizer and 6 more blades and honestly can't wait for my next package. They even asked why it couldn't be posted through my letterbox (too big) then sent the next package out in a smaller longer box which was perfect. Feel kind of chuffed for myself for 'finding' them by chance from an app everyone forgot about after a week. Even love the little booklets they send, well done and thank you Cornerstone
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Posted 8 years ago
Thank you so much for your kind words Joe! We are really happy to have you on board at Cornerstone and feel super proud knowing we have given you a great, smooth shave. Happy shaving :-)
Posted 8 years ago
Excellent service, contacted me regularly and explained each part of the process. Will 100% continue to use.
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Posted 8 years ago
Thank you so much Jonathan! Glad to have you on board at Cornerstone.
Posted 8 years ago
Cornerstone is rated 4.7 based on 4,526 reviews