Cornerstone Reviews

Name: Cornerstone
Rating: 4.65

4.7 Rating 4,526 Reviews

93 %

of reviewers recommend Cornerstone

4.7

Based on 4,526 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

Visit Website

Email:

help@cornerstone.co.uk

Write Your review

Tell us how Cornerstone made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cornerstone 5 star review on 9th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Genuinely superb razors, best I've ever used. Incredibly sharp, extremely comfortable, makes shaving a pleasure. The products are beautifully made, look awesome too. The auto delivery means you never run out. Superb!!”

Helpful Report

Posted 8 years ago

Thanks for taking the time out to leave us a review! Glad to hear you had a good shave with our products :)

Posted 8 years ago

“I have always found shaving a time consuming dull activity. However having used Cornerstone for the past year I am always delighted with the result and the feel of my skin after. ...... not dull any more!!”

Helpful Report

Posted 8 years ago

Hi there, thanks for taking the time out to leave us a review! Glad to hear you had a good shave with us and that you're happy with the results of your skin :)

Posted 8 years ago

“Great looking product with the silver handle and engraved initials on the handle, but the quality of the shaver is really really bad, honestly a cheap throwaway BIC shaver would do just as good of a job as these blades, I use these and instantly can feel stubble on my face the same day, and visibly can see the stubble quite alot the day after, wouldn't recommend”

Helpful Report

Posted 8 years ago

Hi Callum, So sorry to hear that you're not impressed with our razor. Could you drop the care team a line at help@cornerstone.co.uk? They'll help you out, and will want to find out what happened.

Posted 8 years ago

“I tried to order from the website but wouldn't work tried to email Cornerstone.co.uk but no address found so didn't bother with them went to another company who I had no problem contacting regarding delivery of razors”

Helpful Report

Posted 8 years ago

Hi there, So sorry to hear that you had issues signing up. Could you drop the care team a line at help@cornerstone.co.uk? They'll help you out, and will want to find out what happened.

Posted 8 years ago

“Customer service absolutely terrible. Did not update me regarding my delivary taking up to a possible 7 working days - instead leave it to the customer to chase. Took my money and close my account without telling me how long it would take for me to Receive my cash. Not very good at all”

Helpful Report

Posted 8 years ago

Thank you for leaving your feedback and I'm so sorry to hear you've been disappointed with our level of service. Our dedicated team of Customer Care Champions always strives to provide the highest level of customer service, so I'm so sorry that you haven't had that experience. Part of their role is to be as proactive as possible in taking any requested actions, which is an attribute our members usually do appreciate. Please do accept our apologies if this caused any frustration or inconvenience, and please feel free to contact the team again if you feel they could help any further.

Posted 8 years ago

“No nonsense. Professional. First class products.”

Helpful Report

Posted 8 years ago

Thanks, Michael! Happy shaving :)

Posted 8 years ago

“I don't have to worry about going shopping for razor's. I live in the country and a round trip to the city is about 25miles.They give me a good shave though I still prefer the old style razors.”

Helpful Report

Posted 8 years ago

Thanks very much for your review Peter :-)

Posted 8 years ago

“After using Gillette razor/blades all my life I felt quite reluctant to change. I decided to try it and although it took a week or so to get used to the new blades I was pleasantly surprised. The handle is nicely designed, it feels sturdy, masculine and has a nice light weight to it. The shaving gel , although not as foamy as I,m used to , really helps to get that great feeling of a very close smooth shave. I have found the customer service superb, no going back for me. Highly recommend. Try it for ur self”

Helpful Report

Posted 8 years ago

Hi, thanks for taking the time out to leave us a review! We're really glad to hear you enjoyed the shave and our products. Hope you have many more great shaves :)

Posted 8 years ago

“Cornerstone is selling a very efficient product, way better than many others in the Market: razor is beautifully designed & blades do really help getting a closer & more gentle shave. Additionally the CS Customer Service Team is always (!) very professional, helpful & absolutely punctual delivering &/or getting back to you. Well done guys!!”

Helpful Report

Posted 8 years ago

Hi Ale, thanks for taking the time out to leave us a review! Glad to hear you enjoy using our razor. Happy you've had a great customer experience so far :)

Posted 8 years ago

“The razor head broke before I had even got to the 2nd blade .”

Helpful Report

Posted 8 years ago

I am really sorry to hear this as it sounds like you may have received a faulty razor Kevin. If you have the time, I would greatly appreciate you sending our care team an email at help@cornerstone.co.uk and one of them can look into this for you.

Posted 8 years ago

“The best level of customer service I have seen in a long time.”

Helpful Report

Posted 8 years ago

Such a lovely review! I will let the customer care team know, thank you John :-)

Posted 8 years ago

“I had an occasion to contact Cornerstone as my razors had not arrived and was most unusual. I emailed on Sunday and received a very quick response. I received my razors very quickly through the post. I was kept informed throughout and the parcel was tracked. I am a very happy customer and recommend Cornerstone for style, value and a company that cares about their clients and products.”

Helpful Report

Posted 8 years ago

Thanks for taking the time out to leave us a review! Glad to hear your issue was resolved promptly :)

Posted 8 years ago

“"Good quality razor and handle. Gives a good shave with and against the grain. "”

Helpful Report

Posted 8 years ago

Lovely, thanks for your fab review :-)

Posted 8 years ago

“The service from this company is excellent, their staff are prossfessional, friendly, helpful and warm. Their product is fanatastic and has improved my daily shave Thanks guys keep up the great work”

Helpful Report

Posted 8 years ago

Hey Gary! Thank you for letting us know what you think about our service and product. It is always nice to hear we have a happy member. Happy shaving :-)

Posted 8 years ago

“Style over substance. I was attracted to this company by their marketing and product style. However, it seems clear this is where they are spending their time and energy rather than on the quality and reliability of the products. The main problem was the razors - the conditioning strip (or whatever it's called) was basically redundant after 1-2 shaves; the plastic bridge joining the razors to the handles broke after 5-6 shaves thus making them much harder to use; finally the razors clogged really badly no matter what I tried to do to avoid it. The gel, balm and face scrub were fine though unbalanced in terms of volume when sent as a pack. I got through the gel in just a few shaves, the scrub was about on par, and i still have loads of the balm left. Worth a try but I won't be renewing and will try other companies.”

Helpful Report

Posted 8 years ago

Thank you for taking the time to write us an honest review Will. It is so disappointing to hear about your experience with Cornerstone. It does sound as though you had received a faulty batch of blades and we did experience an issue with our razor handles but this has now been rectified. If you did decide to come to back to us, please do drop us an email at help@cornerstone.co.uk and the care team can look into sending you some replacement blades and a new handle. We do understand that our products may not suit everyone but thank you for giving us a try anyway.

Posted 8 years ago

“Your new blades are poor in comparison to the earlier version.”

Helpful Report

Posted 8 years ago

Thanks for leaving us a review, John. I'm so sorry to hear that you've had a bad experience with our new blades. We'd really like to know why you thought that the new blades were poor in comparison to the original blades and if you have any further feedback for us. Would you mind dropping the customer care team an email on help@cornerstone.co.uk and someone will be in contact.

Posted 8 years ago

“""hi the blades are good but the handle is very slippery”

Helpful Report

Posted 8 years ago

I'm so glad you think our blades gives you a clean shave, although I'm sorry to hear that you think the new handle is rather too slippery for you. We really do appreciate all our members' thoughts and feedback for any future developments so thank you for taking the time to write us an honest review. :-)

Posted 8 years ago

“Great products that give an exceptionally close shave. Reliable delivery and easy to navigate through changes to delivery plans.”

Helpful Report

Posted 8 years ago

Thank you for taking the time to write us a brilliant review :-)

Posted 8 years ago

“The best shaving products i have ever had. My skin was always bad and in order to try and solve went through many different razors, shaving foam. Then o e day going through Twitter i found Cornerstone, i read up on the products and the reviews and thought that it was worth a shot. Well i have not been disappointed and if you start with Cornerstone, you won't be either”

Helpful Report

Posted 8 years ago

Thank you so much for your honest review Darren, it's great to know you're a Cornerstone fan and that you've finally found a razor that suits your skin type! Happy shaving :-)

Posted 8 years ago

“I get a good smooth shave all the time now . Sins i started shaveing with Cornerstone 👍”

Helpful Report

Posted 8 years ago

Smooth smooth smooth :-) Thanks for your review Melvyn!

Posted 8 years ago

Cornerstone is rated 4.7 based on 4,526 reviews