“I got a lot of good quotes on confused.com, L then took my van insurance out with one of the providers, I couldn't find how to do that from confused.com website.”
“Price quoted on confused leapt up by hundreds of pounds when contacted by the insurer (after deposit paid)(no details had to be changed or added) bit of a con really, company can just quote low and then after deposit paid change the price without any reason..”
“Having had a substantial increase on my previous policy Confused hit the jackpot with the first three quotes all being around what was paid last year. Bingo”
Hello Garry,
Thank you for leaving your review.
I’m very sorry to hear you had trouble purchasing your insurance cover.
Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy.
We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website.
I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page.
Jess, Confused.com Representative
“Good website. I always save money when I use Confused. It makes it easy to select and find the right insurance especially on price. Highly recommended.”
“Found us a reasonable quote, disappointed that the information used for car insurance didn't transfer to the van quote so had to input all the data again. Even though used the quote from confused.com it doesn't seem to have picked up on this and keep getting emails asking me to finish insurance and haven't received any rewards.”
