“Been a few days. No Greggs free coffee, no £20 for getting insurance through confused. Sure, maybe it takes time to process, but I don't have it and that's all that matters. I should not have to wait months for something like this, which seems to be what will happen.”
Hi Steffan,
Thanks for leaving your review.
We’re sorry to hear you haven’t received your Confused.com reward.
Once you’ve claimed your reward, it can take up to 14 working days for this to show as available on your Confused.com app.
If you have not received your reward after this time, you can contact our rewards team via their contact form: https://rewards.confused.com/choose/faqs
Ka, Confused.com Representative
Hi Simon,
Thanks for leaving your review.
We’re very sorry to hear you had trouble on our website after getting your quotes. This is certainly not the experience we want for our customers.
Because you have posted on a review site, we cannot view your account details here. To help us resolve this, please email our support team at help@help.confused.com. Once we have your details, we can jump right in and find out what went wrong.
Ka, Confused.com Representative
Thanks for leaving your review.
We’re sorry that the prices you saw previously are no longer available. Some prices are only valid at the time of the quote, while others might last up to 30 days, and this time limit is set by the individual insurance provider.
To see the latest prices, please simply go back to your account page and refresh the search.
Ka, Confused.com Representative
Thanks for leaving your review as your feedback is really important to us.
I’m sorry to hear you feel this way.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Ka, Confused.com Representative
“I had a renewal from my current insurer which was over priced, I looked at confused .com and was more than surprised how quick they returned a quote for me, which I accepted.”
