Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 45,941 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 45,941 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good level of detail and well-handed over to insurance firm sites.”

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Posted 1 day ago

“Price seemed cheap at first glance but after adding on the extras I have with my original policy there was definitely no bargains.”

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Posted 1 day ago

“Relatively straightforward and quick to use and get quotes, however not all the categories work - for instance, if you have a property which has different construction for different parts.”

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Posted 2 days ago

“Undecided atm who to go with.”

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Posted 3 days ago

“Use was fine, sadly prices didn’t compete. Also (not the platforms fault), really frustrated by the lack of all inclusive prices. So many providers are offering a budget insurance, but the price, when you upgrade is astronomical.”

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Posted 1 week ago

“Easy to use, but tick in the box questions are not flexible enough e.g options for house heating. I use oil central heating but also use multifuel stoves. Only one of the options are available. My house was originally built in 1860 but it was totally refurbished and extended between 2005 and 2008. Only one option is available on confused .com”

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Posted 1 week ago

“Easy to pick up insurance from this site”

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Posted 1 week ago

“Confused !”

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Posted 1 week ago

“The price seems reasonable and the communication was good.”

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Posted 1 week ago

“Enabled me to find a cheaper home insurance than my renewal quote”

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Posted 1 week ago

“Prices are lower on other websites”

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Posted 1 week ago

“Ok got what was needed eventually”

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Posted 1 week ago

“Couldnt do it on line. Eventially found a phonr number to get to yheir office”

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Posted 1 week ago

“Could not get the insurance that I needed. So not good this time.”

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Posted 1 week ago

“You email me to much fed up with it please stop it it's all done thanks”

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Posted 1 week ago

“I am not happy the free gifts; I do not want coffee etc, I want my car washes as these are useful to me.. Your new free offers are not appropriate to me as these are now similar to the compare the market. Com and other providers I will now look into future purchases elsewhere”