“Far too many often irrelevant questions; and answers to questions NOT reflected in policies offered.
E.g. I say I need cover for more than 60 days away, but top policies offered have a 60 day limit. They don't even ask the question, so my 'requirement' is ignored.”
Hello,
Thank you for leaving your review.
I’m very sorry to hear you had trouble on our website after obtaining quotes. Please be assured this is not the experience we want for our customers.
Unfortunately, we’re unable to view your Confused.com account as you have posted on a review site. However, we would like to investigate this for you and resolve your issue as soon as possible. So that we can do this, please can you email our customer support team at help@help.confused.com.
We hope to resolve this for you soon.
Dan, Confused.com Representative
“Of the numerous comparison sites Confused.com is the most reliable. Each time I use them they provide the most competetive prices to cover my insurance needs; even in comparison to the same provider on alternative sites. I've found that Confused.com's quotes include more coverage aspects as 'standard' within their quote than competitors, negating need to pay for them as add-on's. Very happy to recomend them and will certainly continue to use them myself.”
“I'm not in the habit of using comparison sites as I'm not confident enough, but was impressed with all the ease of use and the number of comparisons and decided upon one of the quotes listed.”
“User friendly site and using existing information to save time filling in reams of information is a God-send. It also gave me the cheapest renewal price.”
“Very quick and easy to use. I was able to choose the insurance that I required from your many sources and saved a lot of money as well.
Highly recommended.”
