Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,479 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,479 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Great easy to use”

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Posted 2 months ago

“They used to offer a £20 reward for buying insurance through their site, but now, looking at their small print, you need a phone which can download their 'app' in order to claim it. For me, it would not be worth buying a new phone in order to get their app and the £20 reward, so in future I shall just avoid them and instead just shop around for the best insurance quotes”

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Posted 2 months ago

Hello, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. We've made no attempts to conceal that the Confused.com app is required to participate in our reward promotion. The link to the app is prominent on our rewards page and the link to the full terms and conditions made freely available. I apologise for any inconvenience but it is a requirement that the Confused.com app is used to be eligible for participation in our rewards promotion. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 2 months ago

“Very useful price comparison service. Presented quotes from 50+ home insurers, and guided to my purchase of AA Platinum policy as a fully featured quality coverage policy and very reasonable cost.”

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Posted 2 months ago

“Such a brilliant time saver as it saves previous qoute and profile. Only requires me to check and update if needed.”

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Posted 2 months ago

“Easy to use and clear information. Reward scheme very handy too.”

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Posted 2 months ago

“I found this website easy to use, with clear instructions and good text. There were a range of options which led me to the correct heading and gave me a lot of choice. I ended up using one of their suggestions to buy my building contents.”

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Posted 2 months ago

“Simple to use & lowest prices found!”

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Posted 2 months ago

“Easy to fill in details. i could save my details for future quotes. Got cheap and beat quote.”

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Posted 2 months ago

“Easy to use site. Good clear results , easy to follow up.”

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Posted 2 months ago

“Find it difficult to purchase, due to no mobile phone, and no one able to take payment by phone”

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Posted 2 months ago

“I’ve had car and house insurance for a few years with Confused.con, great service no problems, love the free Coffee every month and a one of £20 voucher.”

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Posted 2 months ago

“Very easy to do to get a good price”

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Posted 2 months ago

“All worked very smoothly with a good outcome, mind you I have yet to get the polcy and confirmation that I paid!!!”

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Posted 2 months ago

“Easy to use and compare”

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Posted 2 months ago

“An abundance of household named insurance companies easily accessible with true and very competitive quotations.”

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Posted 2 months ago

“It’s good and reliable”

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Posted 2 months ago

“Found it quite easy to navigate through the data. Was happy with the like for like details from the previous year were already in for comparison.”

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Posted 2 months ago

“Excellent value for money.”

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Posted 2 months ago

“Confused offered an excellent range of quotations after eliciting the necessary facts relating to my home. Some were from companies I had never heard of before and others were established companies I was familiar with. Some of the quotations were much more competitive than another well-known comparison site. My existing insurer was unable to match the offer I took up. I saved a significant amount of cash.”

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Posted 2 months ago

“Very easy to use comparison site with lots of great quotes. I found it easy to set up and pay for my home insurance”

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Posted 2 months ago

Confused.com - Home Insurance is rated 4.6 based on 68,479 reviews