Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 61,431 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 61,431 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheaper than other ones”

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Posted 5 months ago

“The thing is, yes I would recommend someone else use a comparison site, but what is there that might lead me to recommend Confused.com over other comparison websites. As the end user there is little difference between the experiences that I perceive!”

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Posted 5 months ago

“Was good at finding me a good deal - but no idea how you ever get the rewards they offer.”

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Posted 5 months ago

“It just does what it says no better no worse than any other comparison site.”

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Posted 5 months ago

“Very dissapointed. I cann't claim my rewards, as my samsung Galaxy 7 edge is not compatable with your app. So can't claim. If l had known this previously, would have used a different search 😖”

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Posted 5 months ago

“Confused confused”

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Posted 5 months ago

“Had trouble with your Website. Tried twice to place the order both times did not work - with no explanation. Eventually, had to resolve issues by telephone. Your Website needs some attention.”

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Posted 5 months ago

“It was OK. Thanks”

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Posted 5 months ago

“I dont generally recommend any companies to friends or family, even though I have no problems at all with confused.com .”

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Posted 5 months ago

“Although claimed to have all the details, still had to enter everything again, so whats the point”

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Posted 5 months ago

“At least some insurers on the panel either didn’t receive the full information input into your site or ignored it resulting in the wrong policy being activated and the resulting hassle in its cancellation. Tesco’s site was one of the best.”

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Posted 5 months ago

“The whole experience was effortless and customer-focused.”

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Posted 5 months ago

“Got fedup and confused.”

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Posted 5 months ago

“Easy site and good price. only problem was I have car insurance with esure and it turns out that you can only have one policy with one email address. It took me quite some time and a chat with the advisor to find that out. If you only have one email address you cannot have home and car with esure.”

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Posted 5 months ago

“Whilst the range of quotes was excellent 2 of the quotes Churchill and another that I attempted to purchase were unable to fill in the correct address. Churchill manged it on the application form but were unable to do so on the direct debit form even after I went on Churchill chat when I asked the question I never received a reply.”

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Posted 5 months ago

“no problems easy to do”

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Posted 5 months ago

“found it hard to log on with pass words”

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Posted 5 months ago

“quick and helpful in setting out prices and options.”

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Posted 5 months ago

“Excellent quote UNTIL you go to the websites Add this Add that Not covered for this Not covered for that Then when you get your final price it is more than you have been quoted originally So what's the point ?”