Hello Rowland,
Thank you for leaving your review.
I’m sorry to hear you haven’t received your Confused.com reward.
Once you’ve claimed your reward, it can take up to 14 working days for this to arrive in your inbox. We’d recommend checking your junk/spam folders also to locate the email.
If you have not received your reward after this time, you can contact our rewards team via the contact form on the Confused.com Rewards section of our website and they’ll be happy to help.
I hope this helps!
Jess, Confused.com Representative
“List of insurers I got on my price comparison were rubbish ones. Like ones that don't have a telephone number etc. My existing insurer Tesco was much better than any of your quotes so decided to stay with them”
Hello,
Thank you for leaving your review as your feedback is really important to us.
I’m sorry to hear you were unhappy the choice of insurers that returned prices.
As we are a comparison website, we don’t control the insurers that will return prices. This is done by the individual insurers on our panel based on the information you entered on our website.
If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com.
Jess, Confused.com Representative
“Easy to get a quote without endless form filling. Straight forward to choose & buy from selected companies website. All in all i wasn't "confused" by the process 😏”
“Straight forward opportunity to obtain the insurance and with some very favourable prices,compared to renewal premium being offered by the insurance company I was with !”
Hello Jack,
Thank you for leaving your review as your feedback is really important to us.
I’m sorry to hear you had this issue.
If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com.
Jess, Confused.com Representative
