Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,503 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,503 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very good and concise quotation and immediately able to purchase from the website to Lemonade. Only one small issue was that your company offer an incentive of free coffees but I couldn't see how to get that.”

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Posted 2 months ago

“The site was accessed easily & I got the quote that suited my requirements. Thank you.”

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Posted 2 months ago

“It is helpful . Some clarity and accurate detailed information is needed. It is difficult to compare like foe like.”

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Posted 2 months ago

“so simple and quick to use .”

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Posted 2 months ago

“Easy to look through the quotes and pick the best one for me. Surprised how quick and simple it was.”

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Posted 2 months ago

“Straight fwd especially when you have already put your details in. Saves them for another year so easy to get a new quote without the hassle of entering in all the details again.”

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Posted 2 months ago

“Very happy with the quotes that were provided”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“The prices you suggested were nothing like those being charged by the insurance companies”

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Posted 2 months ago

Hello Colin, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore I have emailed you requesting further information from you. Please could you keep an eye on your inbox to locate the email. I’m very sorry for any inconvenience this has caused you. We hope to resolve this for you soon. Dan, Confused.com Representative

Posted 2 months ago

“Confused.com saved me lots of time by providing me with several quotes for building and contents insurance at very competitive prices. The prices were much lower than my existing insurance company could quote me. I will most certainly use them again”

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Posted 2 months ago

“very good they picked out exactly i needed”

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Posted 2 months ago

“Confused.com is easy to navigate & I have used your site for several insurance purchases lately. The rewards I receive also help in my decisions along with very good prices.”

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Posted 2 months ago

“It seems Confused.com rewards can only be claimed via your app, but when i try to do so I am informed access has been denied due to "unusual activity".”

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Posted 2 months ago

Hello Karl, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. As you've contacted us via a review site I can't help you here but I've sent you an email directly regarding your rewards. Please look out for it in your inbox. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 2 months ago

“I found thid useful.”

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Posted 2 months ago

“The site enables a number of quotes to be available for most types of insurance in a short time.”

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Posted 2 months ago

“Easy website to navigate”

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Posted 2 months ago

“I found the site easy to negotiate with a good selection of companies to choose from.”

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Posted 2 months ago

“Very handy & although not every company is on there it is great for getting good deals”

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Posted 2 months ago

“Confused.com is a useful comparison tool for finding and comparing home insurance deals quickly, especially if you want to ensure you are not overpaying on renewal.”

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Posted 2 months ago

“Nice and easy to work through. Good choice of Companies.”

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Posted 2 months ago

Confused.com - Home Insurance is rated 4.6 based on 68,503 reviews