Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,591 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,591 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“There was a mismatch between some offer details shiwn on confused.com and the insurance company. If those continue to exist then that will be sean as baits.”

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Posted 3 months ago

“It’s great 👍 and can always rely on updates. So ideal when it retains previous information so it makes it so much easier to do.”

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Posted 3 months ago

“easy to navigate web site and plenty of comparisons”

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Posted 3 months ago

“A clutter of websites. Any one of them could be a scam Certainly confusing”

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Posted 3 months ago

Hello Edward, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. All insurers featured on or panel are legitimate insurance providers regulated by the FCA. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 3 months ago

“Easy to navigate and connect between suppliers and good price comparisons”

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Posted 3 months ago

“Quick and thorough a very good service.”

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Posted 3 months ago

“Easy to use, great quotes, sometimes let down by the hand over to the suppliers website. Couldn’t purchase from the AA but did from another.”

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Posted 3 months ago

“Good service”

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Posted 3 months ago

“Clear and straightforward information.”

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Posted 3 months ago

“Very good”

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Posted 3 months ago

“Very useful site for comparing prices on home, car insurance etc, Normally does allow you to make savings each year. Reward system also in place - so can get £20 voucher for using site and purchasing through them.”

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Posted 3 months ago

“So easy to see comparison quotes and make informed decisions. Use for renewing house and car insurances”

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Posted 3 months ago

“They done the hard work for me I just had to decide which was best for me .”

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Posted 3 months ago

“Site was easy to use and prices were good. Would definitely use again.”

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Posted 3 months ago

“Used this site to find new insurance as my old insurers (Sainsbury’s) have stopped supplying banking services. Eventually found one (Tesco) for the same price as last year.”

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Posted 3 months ago

“straightforward and logical”

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Posted 3 months ago

“I was able to see what the different companies offered and compare. I have chosen Saga.”

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Posted 3 months ago

“Used Confused and it certainly caused confusion. Having spent a long time filling in the details re my home insurance the details were shown ok but when I confirmed it all with the insurance company they said that some features that I’d requested where not included at the quoted price. I then discussed it with the company directly and got a better price/deal!”

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Posted 3 months ago

Hello, Thank you for leaving your review. I’m very sorry to hear you had trouble on our website after obtaining quotes. Please be assured this is not the experience we want for our customers. Unfortunately, we’re unable to view your Confused.com account as you have posted on a review site. However, we would like to investigate this for you and resolve your issue as soon as possible. So that we can do this, please can you email our customer support team at communications@confused.com We hope to resolve this for you soon. Dan, Confused.com Representative

Posted 3 months ago

“First thank you,I can get cheapest home insurance”

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Posted 3 months ago

“Excellent lots of options to choose from and so easy to sign up”

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Posted 3 months ago

Confused.com - Home Insurance is rated 4.6 based on 68,591 reviews