Login
Start Free Trial Are you a business? Click Here

Confused.com - Home Insurance Reviews

4.6 Rating 70,175 Reviews
92 %
of reviewers recommend Confused.com - Home Insurance
4.6
Based on 70,175 reviews
Customer Service
Communication Channels
Email
Read Confused.com - Home Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
“Relatively effortless. Top brand quotes.”
Helpful Report
Posted 11 months ago
“The details of my property held on Confused.com was totally wrong (& certainly not what I confirmed the previous year). The property main details held were Terraced, 2 bedroom & 1 bathroom whilst my property has always been Link Detached, 3 bedroom & 2 bathrooms. Also the renewal date held of my house insurance was 3rd December when it’s always been 12th December. All of these errors caused much lower quotes. I will not be using Confused again.”
Helpful Report
Posted 11 months ago
Hello Robert, Thank you for leaving your review. I'm sorry to hear that the property details held on Confused.com were incorrect and that this impacted your renewal quotes. As a comparison site, we don’t edit the data you provide. If the information shown is inaccurate, please use our contact page to send us your quote/reference details so we can investigate and help you address the issue. Jess, Confused.com Representative
Posted 11 months ago
“Excellent. Top quote was extremely good and we took out our home insurance with Hastings Direct.”
Helpful Report
Posted 11 months ago
“exellent list of insurers with good prices”
Helpful Report
Posted 11 months ago
“It was easy to follow all questions were all relevant I found the whole process very helpful I just wish I had used it before”
Helpful Report
Posted 11 months ago
“Excellent site”
Helpful Report
Posted 11 months ago
“Easy to use no issues bought my home insurance through this site”
Helpful Report
Posted 11 months ago
“Website easy to use. Excellent value for money. Great rewards!”
Helpful Report
Posted 11 months ago
“Web site good. But no one to talk to and discuss concerns. Also all documents to be downloaded. Not good.!.”
Helpful Report
Posted 11 months ago
“Easy to navigate, quick to process. Plus the bonus free coffee and gift voucher”
Helpful Report
Posted 11 months ago
“It was very helpful in identifying what was the best deal for me.”
Helpful Report
Posted 11 months ago
“Easy to navigate the site, transferred to new insurer quickly. Insurance was completed incredibly quickly and satisfactorily”
Helpful Report
Posted 11 months ago
“Quick and to the point.”
Helpful Report
Posted 11 months ago
“Recommended by Which and logical to do. Easy way of making informed choice.”
Helpful Report
Posted 11 months ago
“Confused.com prompted me that my house insurance policy renewal was imminent. Shortly after this, my renewal document arrived from my current insurer. The premium has risen by about 50% without explanation, so I clicked on the link in the Confused.com email. After I logged in, last year's information was presented and was valid, so I asked for the comparison data. I chose the preferred insurer and was taken to its website. Job done; "simples" to quote a rival website!”
Helpful Report
Posted 11 months ago
“I had a quote for renewal of my Home Insurance. I then received a quote from Confused.com that was lower and the lowest I could get compared to anyone else. On telling my current insurer, they cut my renewal quote to make it even cheaper, so I decided to stay with them. However, Confused.com subsequently offered me a £20 Sainsburys gift card which would have made me go with their quote had I been offered that SOONER. Too late this time but I will definitely use Confused.com next year though.”
Helpful Report
Posted 11 months ago
“No thanks you”
Helpful Report
Posted 11 months ago
“Only problem was being redirected to chosen insurer. It was impossible on an iPad, but was able to do it easily on PC.Why was this?????”
Helpful Report
Posted 11 months ago
“Easy to navigate through the pages and good prices to”
Helpful Report
Posted 11 months ago
“THE CONFUSED COM HOME INSURANCE IS BETTER FOR REVIEW”
Helpful Report
Posted 11 months ago
Confused.com - Home Insurance is rated 4.6 based on 70,175 reviews