“Useful for price comparison but summary of cover insufficient. Had to contact ageas for details before purchase.
Unable to claim vouchers after purchase, apparently only valid if purchased via App!!”
Thanks for leaving your review.
It does not matter how you purchase a policy but a reward claim needs to be submitted via the app.
Here is how to claim your reward after buying car, home, or van insurance:
Open the app: Start by downloading or opening the Confused.com app from your device's app store/play store.
Claiming: Go to the "Rewards" section, log in, tap "Claim my reward" and complete the required questions on the reward claim form.
Timeline: We then need to verify your policy details (like your policy number and insurer). This can take up to 14 working days.
Make sure your push notifications are on so we can let you know when your reward is verified! You can then redeem your wallet balance for a brand of your choice.
Dan, Confused.com Representative
“Confused.com are my "go to" for car and home insurance. Just renewed my home insurance and the price I got was excellent (Tesco Home Ins). Of course the £20 bonus voucher Confused.com offer makes the overall cost even more attractive. Once again 1st class from Confused.com.”
“Easy to use comparison site. Have used for car insurance and recently our house insurance. Slightly better prices on offer too than other comparison sites.”
“No ability to contact the company by phone. No response when I emailed with a query. Very disappointing.
Assume, this reply will be going to a robot, and they are likely event it is process by AI and comes to the attention of a human being?? Some kind of response would be appreciated!”
Thanks for leaving your review, your feedback is really valuable to us.
If you’d like to contact us, please email help@help.confused.com with details of your query and our team will be happy to help. Or you can visit our contact us page for other ways to contact us!
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
