Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,288 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,288 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“so easy to use and shows all the extras/options which are or are not included by each company”

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Posted 1 month ago

“It was easy and I feel that I got the best choice.”

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Posted 1 month ago

“Very easy to follow instructions”

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Posted 1 month ago

“Very easy site to use would highly recommend”

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Posted 1 month ago

“We don’t recommend any insurance or financial products to anyone.That way we keep our friends!!”

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Posted 1 month ago

Hello, Thank you for leaving your review as your feedback is really important to us. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 1 month ago

“The whole renewal process was so easy. I felt like I was well informed and not pressurised at all in making a renewal decision.”

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Posted 1 month ago

“Policy quote accepted. Have no way of answering what I don’t know about regarding future performance. Am pleased to get fair and reasonable insurance”

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Posted 1 month ago

“Sorted the appropriate insurance with little difficulty. Good price and good cover.”

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Posted 1 month ago

“Easy to use website and found cheapest and best insurance that would meet our needs.”

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Posted 1 month ago

“Very good and accurate service.”

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Posted 1 month ago

“Very quick and easy”

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Posted 1 month ago

“great service thank you”

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Posted 1 month ago

“Very helpful comparison website”

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Posted 1 month ago

“Great help and easy to use. Love the free coffee too!”

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Posted 1 month ago

“It’s very easy and the rewards are excellent..”

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Posted 1 month ago

“Not matching my insurance dates correctly. Aiming to sell even not correctly dated insurances.”

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Posted 1 month ago

Hello, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. Quotes on Confused.com are user generated with the exception of automatic renewal reminder quotes which are generated by our system based on information previously provided on the site. If any information on a quote is incorrect or out of date you can edit that quote at any time to correct the mistake or simply create a new quote instead, which will reset the next set of auto quotes as well. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 1 month ago

“Very informative regarding where you can save money and get a good deal without having to do a lot of research.”