Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 70,175 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 70,175 reviews

Customer Service
Communication Channels	Email

Anonymous

Anonymous // 01/01/2019

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“easy to find and compare 2 prices side by side”

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Posted 11 months ago

“Easy to use”

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Posted 11 months ago

“Easy to use website”

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Posted 11 months ago

“Clear, uncluttered website, swift response, and plenty of choice.”

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Posted 11 months ago

“Initially good details of AA quotation which we proceeded with but doesn’t appear to be recognised as completed by confused.com”

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Posted 11 months ago

Hello Anthony, Thank you for leaving your review. Confused.com is an online price comparison website that compares prices of insurance from a range of insurers on our panel who you then purchase from directly. This means your purchased policy may not appear on your Confused.com dashboard, however this does not mean you cannot claim your rewards. To claim a reward, please visit the Confused.com Rewards section of our app and complete the claim form. I hope this helps! Jess, Confused.com Representative

Posted 11 months ago

“Couldn't verify my legitimate claim.”

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Posted 11 months ago

Hello Rowland, Thank you for leaving your review. I’m sorry to hear you haven’t received your Confused.com reward. Once you’ve claimed your reward, it can take up to 14 working days for this to arrive in your inbox. We’d recommend checking your junk/spam folders also to locate the email. If you have not received your reward after this time, you can contact our rewards team via the contact form on the Confused.com Rewards section of our website and they’ll be happy to help. I hope this helps! Jess, Confused.com Representative

Posted 11 months ago

“List of insurers I got on my price comparison were rubbish ones. Like ones that don't have a telephone number etc. My existing insurer Tesco was much better than any of your quotes so decided to stay with them”

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Posted 11 months ago

Hello, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you were unhappy the choice of insurers that returned prices. As we are a comparison website, we don’t control the insurers that will return prices. This is done by the individual insurers on our panel based on the information you entered on our website. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Jess, Confused.com Representative

Posted 11 months ago

“A good set of options. Form filling didn't take too long. Customer service agent didn't quite get to grips with my enquiry.”

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Posted 11 months ago

“Competitive,simple to understand and easy to chose and complete decision”

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Posted 11 months ago

“It was so easy to use Confused. Com Home Insurance and I found it so much cheaper than the quote I got from my usual supplier for the same cover .”

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Posted 11 months ago

“Been using another for years .Tried these .All ok”

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Posted 11 months ago

“Easy to use”

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Posted 11 months ago

“VERY HAPPY WITH THE SERVICE”

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Posted 11 months ago

“.............”

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Posted 11 months ago

“Excellent service for renewal”

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Posted 11 months ago

“Helpful… thanks”

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Posted 11 months ago

“Great experience and so easy to use. On top of that £20 voucher and 12 free drinks at Greggs”

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Posted 11 months ago

“Easy to get a quote without endless form filling. Straight forward to choose & buy from selected companies website. All in all i wasn't "confused" by the process 😏”

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Posted 11 months ago

“Used confused very happy with it”

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Posted 11 months ago

“Good, too early say much.”

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Posted 11 months ago

Confused.com - Home Insurance is rated 4.6 based on 70,175 reviews