Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 61,438 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 61,438 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not used the home insurance due to not having good discount get better discounts on old insurance”

Helpful Report

Posted 8 months ago

“Not a great quote for 200 pounds for home insurance for some reason for 19 years no claims.”

Helpful Report

Posted 8 months ago

“As with most of these online portals some of the information fields are just to general and you end up phoning the company anyway.”

Helpful Report

Posted 8 months ago

“havnt had confirmarion from tesco 2 say i have home insurance with them not a happy bunny”

Helpful Report

Posted 8 months ago

“I am confused no just kidding good site and easy to use .”

Helpful Report

Posted 8 months ago

“I have got a few quotes from Esure Flex. Not sure why the price keeps changing. Would prefer a single quotation which I can rely upon.”

Helpful Report

Posted 8 months ago

“Don't want gifts, just lower quotes that cover ALL my requirements, not lower quotes with add ons later that give false impression in first instance of low prices. Only 'gift' useful to me last year was carwashes. To get them I did pay a higher premium than I needed to but it ensured I kept my car clean. So, useful but that's all. Do customers really take out policies for an all-day coffee? Sad.”

Helpful Report

Posted 8 months ago

“Straighforward questionnaire, good comparison offers.”

Helpful Report

Posted 8 months ago

“Easy to use and understand but couldn't complete transaction due to problem with payment.”

Helpful Report

Posted 8 months ago

“Happy to use the website when necessary but don’t want to be bombarded with further emails”

Helpful Report

Posted 8 months ago

“I have found Integra to be very very slow in responding to email requests.I am still awaiting a reply to an email sent last and a reminder on Tuesday!!!!!!!!!!!!”

Helpful Report

Posted 8 months ago

“Competitive and easy to use.”

Helpful Report

Posted 8 months ago

“I got a good quote from Tesco, but browser problem meant I had to wait 24 hours before taking up the quote, by which time it had expired. So I resubmitted my query and confused.com came up with quotes that were roughly twice as much as the previous day. Confused? I certainly was. Fortunately the old Tesco quote still worked, even though it was supposed to have expired.”

Helpful Report

Posted 8 months ago

“Found only 1 company Hastings was cheaper than current provider but noted they only ranked 1 star on trustpilot so did not use. Didn't want to be constantly emailed so unsubscribed.”

Helpful Report

Posted 8 months ago

“Did not save me much ,others are just as competitive.”

Helpful Report

Posted 8 months ago

“Found me a cheaper renewal price”

Helpful Report

Posted 8 months ago

“Ended up totally confused!!”

Helpful Report

Posted 8 months ago

“Tried to take out insurance with one company only to find site would not complete and there was no way of contacting them.”

Helpful Report

Posted 8 months ago

“The reply is in the question confused I am elderly and cannot answer the questions asked by your machine that quick please try to make it easier for people like myself or you will probably loose more custom”

Helpful Report

Posted 8 months ago

“Easy to use but on one occasion I ticked being a home owner but following this it had me as a tenant. I could not find a way to change the preemptive text”

Helpful Report

Posted 8 months ago

Confused.com - Home Insurance is rated 4.6 based on 61,438 reviews